JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether youve got deep experience in commercial real estate, skilled trades, and technology, or youre looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Facilities Executive
Whats your ambition? Is it a big goal or small steps? Professional or personal? Wed like to know because at JLL, we make your ambitions our business.
And if you have ambitions in Property Management, join us to be inspired by the best.
You\'ll work as a Facilities Executive, reporting into the Property Manager.
In this varied role, your responsibilities will include but are not limited to:
Provide Call logging services in accordance with the service guidelines.
Receive and log complaints - Record complete details of the service requests / complaints from employees of (Client). Assign Unique Identity numbers for all service requests / complaints
Work order / Job cards - Generate job cards / work orders for all service requests with specific tasks by assigning unique reference numbers
Assign and Dispatch - Assign specific service provider based on the nature of request / complain.
Follow- up on completion - Close service requests by regularly following up with respective service assignee and record response times
Occupier feedback - Communicate with requestor to ensure call closure, request status, reasoning and commit on probable timing of call closure
Reporting - Prepare daily / weekly reports on call status. Prepare monthly report on recurring calls and assist Building Engineers in job card analysis
Ensure compliance of regulations / requirements of JLL management
Provide assistance in general administrative activities as required
Contribute to the Monthly Management Report to (Client)
Participate in Emergency Evacuation procedures including crisis management and business continuity.
Manage all Health and Safety issues and actively participate in Health and Safety reviews
Assist with the re-sourcing of other aspects of Jones Lang LaSalles operation as required
Perform other duties as required by Jones Lang LaSalle and (Client)
Work closely with Administration in relation to the payment of invoices
Work closely with Engineering and Properties in relation to the completion of work orders/ contractor management and agreed operational procedures

Sound like the job youre looking for? Before you apply, its also worth knowing what we are looking for:
Education and experience
Any Bachelors degree. youll need between Two and Four years experience in Facility (OR) Property Management. A working knowledge of any major vertical industry will also be very helpful.
An eye for detail
Youll have an eye for detail and an ability to analyse qualitative and quantitative information - and translate this into strategic deliverables.
Great organisational skills
Youll have great time management and organisational skills, and be good at meeting deadlines in a fast-paced work environment and adapting to your teams or clients changing requirements.

What you can expect from us
Youll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Keep your ambitions in sight and imagine where JLL can take you...
Apply today!
If this job description resonates with you, we encourage you to apply even if you dont meet all of the requirements below. Were interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL -

Were JLL a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. Thats why were committed to our purpose to shape the future of real estate for a better world. Were using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and were honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where were headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.