Job Description

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades or technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.We are currently seeking an experienced and dynamic Soft Service Executive to oversee and manage cleaning operations, cafeteria operations, events, vendor management, and coordination with stakeholders. The ideal candidate will have 4-6 years of overall experience, with at least 1-2 years of experience in a similar executive role. This position requires strong leadership, excellent organizational skills, and the ability to deliver high-quality services while maintaining strong relationships with stakeholders.Responsibilities:

• Manage and supervise cleaning operations, ensuring that cleaning schedules are followed, standards are maintained, and issues are addressed promptly.
• Oversee cafeteria operations, including menu planning, vendor management, inventory control, and maintaining a high standard of food quality and service.
• Plan, coordinate, and execute various events within the facility, ensuring all logistical requirements are met and events are executed successfully.
• Develop and maintain strong relationships with vendors and service providers, including negotiating contracts, managing performance, and addressing any issues.
• Coordinate with stakeholders to understand their requirements and ensure that soft services align with their needs and expectations.
• Monitor and analyze service performance, identify areas for improvement, and implement corrective actions to enhance service quality and efficiency.
• Maintain accurate records and documentation related to soft services, including inventories, budgets, and contracts.
• Ensure compliance with health and safety regulations, industry standards, and company policies.
• Stay up-to-date with industry trends and best practices in soft service management to drive continuous improvement.

Qualifications:

• Bachelor\'s degree in Hospitality Management, Facility Management, or a related field preferred.
• Minimum of 4-6 years of overall experience in soft service management.
• At least 1-2 years of experience in a similar executive role.
• Strong knowledge and understanding of cleaning operations, cafeteria management, and event planning.
• Excellent interpersonal and communication skills, with the ability to liaise effectively with stakeholders at all levels.
• Proven experience in vendor management, including contract negotiations and performance management.
• Strong organizational and time-management skills, with meticulous attention to detail.
• Ability to make informed decisions under pressure and resolve problems efficiently.
• Proficiency in MS Office applications (Word, Excel, PowerPoint, Outlook).

Location:On-site \xe2\x80\x93Gurugram, HRIf this job description resonates with you, we encourage you to apply even if you don\xe2\x80\x99t meet all of the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (\xe2\x80\x9cJLL\xe2\x80\x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process \xe2\x80\x93 including the online application and/or overall selection process \xe2\x80\x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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