Job Description

Facility ExecutiveWork DynamicsWhat this job involves:High-level hospitalityWe\xe2\x80\x99re looking for a customer-centric person, hungry for continuous improvements. It is for our client, a global wealth management institution, in Shanghai. As our facilities management team, you play an important role, ensuring that the client gets the best services across their property. It means prompt, smooth and safe operations. Besides, reliable and exclusive services for collaborative and lasting relationships.Creating experience servicesCreative thinking will help when you plan user-engaging services. It will include efficiencies, confidentiality and cost savings to meet the client\xe2\x80\x99s expectations. You may need you to train the staff to instil a hospitality culture in them. With constant supervision, you\xe2\x80\x99ll ensure adherence to client and JLL policies and standards. We\xe2\x80\x99ll expect you to address or escalate issues needing immediate attention, effectively.Ensuring standardisationAre you a person with a plan? It will be useful in providing backup support to the team. Some of the jobs under your focus will include space management, maintenance of office equipment, supervising inventory of consumables, handling vendor and suppliers, or helping the client in relocation. Your intervention will be crucial to confirm the services meet or exceed the agreement. You\xe2\x80\x99ll keep the internal and external stakeholders informed of all developments with regular reporting of all soft services.Sounds like you? To apply, you need to be:Well trainedDo you have exposure to any hospitality industry vertical? At least 5 years\xe2\x80\x99 experience in a relevant industry is what we\xe2\x80\x99re looking for. It would mean you have a meticulous approach and don\xe2\x80\x99t lose your cool when under pressure. Building relationships and keeping the customer happy should come naturally to you.Exposure to servicesIf you have handled front desk or helpdesk, then you best fit into the role. It will demonstrate your expertise in administrative support and request management. We expect you to be well-versed with MS Office. It will help you in planning, organising and maintaining inventory and suppliers efficiently, as well as in reporting.Pleasant and approachableThe role demands a high level of interpersonal and communication skills in English as well as Mandarin. Your personality traits like friendliness, confidence, empathy, and creative solution-based approach to problems will take you far in this role. But you should know how to maintain a balance between being formal and friendly.What we can do for you:At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.Apply today!Location:On-site \xe2\x80\x93Bengaluru, KAIf this job description resonates with you, we encourage you to apply even if you don\xe2\x80\x99t meet all of the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (\xe2\x80\x9cJLL\xe2\x80\x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process \xe2\x80\x93 including the online application and/or overall selection process \xe2\x80\x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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