Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Facility Executive

Work Dynamics



What this job involves

Taking daily property rounds, coordinating with the team to close any matters related to cleaning.

Maintaining daily/monthly reports, i.e. DMR and MMR and sharing same with Property Manager and client.

Schedule weekly vendor meetings to discuss on daily issues if any.

Maintaining / preparing monthly attendance summary record for salary.

Making sure that all customer queries are well-investigated and resolved. Escalating queries to appropriate supervisors if need be.

Developing and mentoring new and subordinate vendor staff

Assisting in improving and monitoring procedures to ensure the cost-effective and efficient services.

Assisting in preparing and developing the documentation of standard policies and procedures

Plans, schedules, inspect and assigns work to subordinate supervisors and/or teams.

Manage landscaping and gardening.

Regularly brief all staff regarding their duties, designated areas of work and special instructions if any.

Prepare and implement various checklists, at the frequency instructed in the suggested formats.

Ensure the housekeeping staff is well groomed.

Monitor that the staff is cleaning as per standards, ensuring that the surfaces are maintained to enhance their longevity.

Ensure that janitor closets and storage areas are always maintained in a neat and orderly manner.

Take feedback - customer needs assessment and evaluation of customer satisfaction levels.

Checking front of the house as well back of the house daily basis.

Checking caddies & trolleys.

Checking duty roasters & absenteeism.

Checking grooming of the staffs.

Checking for the pest control measurers & follow-ups with the agency.

Checking all the necessary PPE's of the staffs.

Implementing check lists & follow-ups.

Agency meetings & corrections.

Follow-up the SLA & KPI of the respective agencies.

Follow-up for trainings as per SOP's.

Follow up for cleaning standard as per SOP's.



Reporting:

You will be reporting to Housekeeping Manager /Campus ty Manager.



Sound like you? To apply you need to have:

Strong knowledge of property operations

Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years' experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations.



Solid background in team management

Are you an adept leader with a proven track record in managing a team? Are you capable of effectively rolling out improvement plans? Do you possess superior communications and reporting skills? If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.



What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.