Job Description

What this job involvesDelivery of Client SatisfactionFM will be responsible for managing all aspects of the facility management service delivery system at client site.FM is accountable for the achievement of the Management Plan and all key performance indicators including responsibility for managing the capital and expense budgets.Operations and maintenance, interface with senior managers in real estate / Facility team and business units..Coordination with other key managers within client office and achieve customer satisfaction. Establish the vision and strategy of the account plan ensuring there is alignment with the client objectives and interestsDrive the account plan to deliver high quality results which exceed the client\xe2\x80\x99s expectations. Become a reference for best in class service delivery that can be leveraged to expand Jones Lang LaSalle\xe2\x80\x99s business. Recognizes opportunities for account growth, then articulate the value proposition and ensures its implementation across the platform.Work with the client team, and leverages experts within the broader organization, to ensure exceptional results are delivered to the client, exceeding key performance indicators. Proactively solicits and responds to feedback and input from clientEstablishes and maintains effective relationships with customers and gains their trust and respectBuilds and Manages High Performing Teams

• Act as single point of Management Control for the location in site
• Oversee the operation, staffing, performance and development of the Facilities Management service delivery staff.
• Ensure client satisfaction score achieved as per SLA.
• Demonstrate leadership, responsiveness and creativity.
• Understand the Facilities Management scope and develop client specific processes and procedures in consultation with Account Manager and ensure implementation.
• Support team in the implementation of short and long-term projects.
• Develop and implement the annual management plan; accomplish key performance indicators as identified by client.
• Oversee compilation and deliver the appropriate monthly/quarterly/annual reporting
• Coordinate discussions with each direct report regarding goal setting, performance reviews, and career development planning
• Ensure compliance with JLL minimum audit standards.
• Any other additional responsibilities assigned from time to time based on the client scope deliverables
• Ensure Planned Preventive Maintenance activities are undertaken in accordance with the schedule.
• Ensure implementation of Safe work practices
• Implement regular inspections of the facility on energy conservation, maintenance practices, utility management and risk management procedures.
• Implement the pre-emptive maintenance program to reduce the risk of sudden failures of critical equipment
• Provide training to on-site teams on equipment procedures and implementation.
• Support service delivery teams on equipment maintenance and upkeep.
• Conduct regular inspections to ensure that the procedures are being followed and updated as required.
• Ensure compliance with statutory regulations on fire, health and safety standards.
• Ensure all safety procedures, including Crisis Management/ Business Continuity and Emergency Procedures are maintained at all times.
• Maintain equipment database for site.
• Initiate strategies to achieve measurable improvements in energy consumption.
• Prepare / provide input to the site monthly report to be submitted to client

Putting best practices in placeTeamwork should also be one of your strongest points, as you\xe2\x80\x99ll work with a team to ensure that all performance targets set out in the contract are being met. To do this, you\xe2\x80\x99ll develop tools that help measure the technical team\xe2\x80\x99s performance on a quarterly or annual basis.Sound like you? To apply, you need to be:A technical hands on expertAn ideal candidate would have a university degree or professional qualification in engineering or facilities management, and over four years\xe2\x80\x99 experience in facilities operation. A strong background in troubleshooting processes is a big plus.Good communicatorDo you have an excellent command of spoken and written English language? Can you communicate technical issues to less able colleagues, clients and vendors? If you said yes to these, bring your ambition and explore our world of possibility.What we can do for you:At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.Apply today!Education and experience

• BE/ Diploma in Electrical engineering with a minimum of 4 years experience as Facility manager
• Implementation knowledge on ISO 14001, OHSAS 18001 would be an added advantage
• Understanding of vendor management and AMCs
• Good understanding of safety

Location:On-site \xe2\x80\x93Hyderabad, TSIf this job description resonates with you, we encourage you to apply even if you don\xe2\x80\x99t meet all of the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (\xe2\x80\x9cJLL\xe2\x80\x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process \xe2\x80\x93 including the online application and/or overall selection process \xe2\x80\x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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