Job Description

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youxe2x80x99ve got deep experience in commercial real estate, skilled trades or technology, or youxe2x80x99re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.The Facility Manager must be a team player and work with other members of the team to meet all key performance indicators required by the client as set out in the contract.Facilities Operations

• Manage the delivery of the facilities management services to the clientxe2x80x99s facilities under Jones Lang LaSallexe2x80x99s management and act as the single point of contact for the client.
• Develop and implement building facilities management operational procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems.
• Liaise regularly with the client on facilities management issues.
• Implement Jones Lang LaSalle initiatives such as the Compliance Review, Continuous Improvement Work Group programs, Regional Training programmes and other initiatives as appropriate.
• Drive client specific initiatives such as savings targets, benchmarking, best practices etc.
• Manage the facility team to ensure the maintenance and upkeep of the facilities.
• Manage in-house and contractor staff to prescribed SLAs and KPI, ensuring effective Management Information (MI) is being reviewed to continually improve service.

Data Management, Policies & Procedures & Audit:

• Ensure data integrity of all systems and audit/review and analyze data from time to time.
• Ensure consistency of policies & procedures with established standards and support continuous updating as required. You will be measured against your teamxe2x80x99s performance in ensuring policies are current and all staff has adequate familiarity with the systems as well as the policies.

Financial Management:

• Develop and manage budgets in conjunction and in accordance with the client policy and practice.
• Ensure that services are managed to budget and headcount.
• Ensure that expenditure is regularly reviewed and checked to demonstrate value and identify alternative, cost effective means of delivery.
• Achieve or exceed profit targets and ensure effective, efficient and economic operation of assigned responsibilities.
• Develop initiatives and strategies that lead to cost savings and profitability of the account.

Training:

• Ensure that adequate and timely training is provided across the service delivery team.
• Actively manage the professional development of all direct reports.

Customer Service / Client Relationships:

• Pro-actively develop and manage client/business unit relationships ensuring that the expected service levels are achieved
• Lead by example and groom the team in achieving maximum client satisfaction level

Reporting:

• Ensure and complete periodic reporting to meet client expectations and internal requirements.
• Submit a monthly management report
• Review and report against agreed SLA and KPIs.

Leadership / Staff Management:

• Actively encourage an environment that supports teamwork, co-operation & performance excellence within the account team.
• Act as manager and a coach for the team ensuring high staff morale, trust and work ethics.
• Prepare and implement a Succession Plan for the account.
• Provide service leadership and set standards of conduct and behavior for all directly employed staff and 3rd party vendors.

Location:On-site xe2x80x93Gurugram, HRIf this job description resonates with you, we encourage you to apply even if you donxe2x80x99t meet all of the requirements. Wexe2x80x99re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLxe2x80x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (xe2x80x9cJLLxe2x80x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process xe2x80x93 including the online application and/or overall selection process xe2x80x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
I want to work for JLL.

Jones Lang LaSalle