Job Description

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you?ve got deep experience in commercial real estate, skilled trades or technology, or you?re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Facilities Executive Work Dynamics What this job involves? Transforming to the Workplace Team of the future

• Commitment to deliver the best level of service every time through obsessive level of attention to detail
• Ensures resets back to agreed format, including owning Client?s Clear Deck policy / Lost property process as per enactment and associated reporting
• Proactive checks to agreed schedule, reviewing ping reports from with a proportion after business hours so Occupants come back to refreshed and clean workspace

Client/Stakeholder Management (in support of the Site lead)

• Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators
• Deliver an exceptional quality of service to the Client, as reflected by Client feedback

Operations Management:

• To Assist Reporting Manager for the smooth running of operations.
• Routine checks of all systems including Critical Systems, reporting, tracking for closure
• Ensure carrying out all CMMS on the tool on time
• Developing and implementing building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems.
• To facilitate / handhold the Customers during all Client visits.
• Ensure coordination for booking of conference/Meeting Rooms, food & beverage service, availability of AV equipment?s, projectors and other requirements
• Inventory Management of all soft services and Maintenance inventory accurately
• Routinely inspect all contracted services to ensure performance measures are being maintained.
• Ensure zero down time
• Achieve Client satisfaction as per Client expectations.
• Plan, organize and arrange internal events for any processes or business including town hall meeting
• Develop contact and coordinate with Security team, GIT/IT, Admin team, Business team.
• Timely inputs to Admin lead for any concerns
• Provide assistance in general administrative activities as and when required.
• Contribute to the Monthly Management Report to Client.
• Compile and follow-up Landlord issues through Landlord tracker.
• Follow-up with the vendor for timely submission of invoices.
• Provide comprehensive workplace management for the office premises
• Resolve user