Job Description

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youxe2x80x99ve got deep experience in commercial real estate, skilled trades or technology, or youxe2x80x99re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Here in India, we manage over 6.5 mn square feet of space across 21 offices.Our clientxe2x80x99s mission "to organize the world's information and make it universally accessible and useful" has helped it become one of the few companies in the world worth more than one trillion US dollars.The Asia Pacific region is an important part of our clientxe2x80x99s success: occupying 65 offices across 13 countries. JLL helps our client achieve its ambitions by delivering the services and supporting the spaces that enables their business to thrive.Kick start your career by working in a team managing some of the world's most inspiring office spaces. With nearly 10 million square feet of office space across Asia, there is plenty of room to grow!The JLL account team has developed a unique culture, drawing and adapting from JLL and our clientxe2x80x99s way of working and thinking.What this job involves:Providing onsite supportYou will be the Site Managerxe2x80x99s trusted right hand on all facilities-related activities. Youxe2x80x99ll do this by performing routine site inspections to ensure all building processes and best practices are implemented and maintained. Where can processes be improved? How can we save costs? These are questions that will be at the forefront of the teamxe2x80x99s thinking. You, too, will always have an eye on this, contributing suggestions as they arise.Youxe2x80x99ll also lend the team a big hand by providing admin support including front desk duties, basic housekeeping and appointment coordination. Youxe2x80x99ll need to ensure we hit key performance indicators and meet our service level agreements.Key aspects:Monitoring of Housekeeping related activitiesArrangement of all consumables and supplies for Client / any visitsPreparing the Daily/Weekly and Monthly reportsInteracting with the service & supply vendors.Undertake daily facility rounds and find out snags and raising proactive tickets for the sameEffectively manage service provider teams to ensure an on time deliverable system.Routinely Inspect all services to ensure performance measures are being maintained and make the service score cards.Client/Stakeholder ManagementProactively engage stakeholders to ensure that on site clientxe2x80x99s expectations are met though high levels of customer serviceBuild and develop effective client / stakeholder relationships across multiple levels of the organisationProactively understand the customers/ employees needs and act on them before being requestedMaintain high standards of housekeeping of facilityImprovements in the office aesthetics and operations as per needFinance ManagementAccurate billing and invoicingAdherence to the monthly forecastInvoice management.Procurement & Vendor ManagementWork on getting quotations as per site needSharing indents for monthly material supplyZero stock out of situationOther Key ActivitiesCollecting all documents from the vendor for compliance auditDeveloping interesting & fun user engagement activitiesSignage / Poster making for site awareness.Managing ad hoc vendors.Meeting the clientsxe2x80x99 facilities needsAt JLL, we put client satisfaction at the front and centre of everything we do. If you share our values, we will be more than happy to work with you. In this role, youxe2x80x99ll be responsible for working closely with clients and suppliers onsite to identify their facility-related enquiries and requirements such as follows :-Ensure messaging is consistent and in line with requests received from the user.Respond to user inquiries and concerns promptly and with courtesy and enthusiasm.Build relationships by engaging clients in genuine, personable conversations.Create WOW experiences by anticipating client needs and seizing the moment; acting on them before being requestedYour planning and budgeting skills will also be vital to the job, as youxe2x80x99ll take part in the procurement of vendors and services from time to time.Making everyone safe and risk-freeDo you value workplace safety? If so, youxe2x80x99ll be a perfect fit for the job. In this role, you will ensure everyonexe2x80x99s health and safety by keeping safe workplace procedures in place and order. Youxe2x80x99ll also be expected to carry out these procedures, as needed. At the same time, this role puts you on the first line of defence against risks. As such, you will help implement and manage risk management programs, disaster recovery and business continuity plans. Youxe2x80x99ll also be expected to follow escalation and incident reporting procedures and comply with the firmxe2x80x99s guidelines and strategies.Sound like you? To apply, you need to be a:Passion for serviceDo you have a prior experience in facilities, property management, hospitality or other related fields? Do you have an understanding of local occupational health and safety requirements, critical facilities and vendor management? Are you knowledgeable in various property systems? You are what wexe2x80x99re looking for!Team playerJLLxe2x80x99s unmatched excellence is only made possible by team workxe2x80x94a core value we want you to possess. As the Facilities Coordinator, we expect you to support the team and work well with others toward achieving targets. Likewise, you must have a proven track record of flawless project execution, all while following company standards and procedures. Ensuring that the team practices our xe2x80x98I am JLLxe2x80x99 core behaviours is also under your mandate.Client focused enthusiastIt is important that you can easily interact with the general client staff and vendors to deliver efficient services. Wexe2x80x99ll also count on you to address conflicts and conflicting priorities effectively. Likewise, you must be an excellent communicator who always faces customers with a smile , even when times get rough occasionally.What we can do for you:At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.Apply today!What you can expect from usAt JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.Location:On-site xe2x80x93Bengaluru, KAIf this job description resonates with you, we encourage you to apply even if you donxe2x80x99t meet all of the requirements. Wexe2x80x99re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLxe2x80x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (xe2x80x9cJLLxe2x80x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process xe2x80x93 including the online application and/or overall selection process xe2x80x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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