Job Description

Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowxe2x80x94people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.:Job Duties:xc2xb7 Proficient in thorough research, handling email escalations, problem solving and analysis skills used to determine appropriate course of action.xc2xb7 Detailed emails may be required for proper documentationxc2xb7 Use of various software packages may be needed for processing of adjustments for invoicesxc2xb7 Proactive follow up with internal and external customers may be needed to eliminate future discrepancies.xc2xb7 Process corrections timely and accurately utilizing proper methods.xc2xb7 Must meet above minimum acceptable requirements for both quantity and quality elements on a consistent basis.xc2xb7 Calculates & process large and complex adjustments with appropriate reasoning and research skills.xe2x80x9dSkills Necessary:xc2xb7 Excellent written and verbal communication skills.xc2xb7 Excellent interpersonal skills.xc2xb7 Analytical and problem-solving skills.xc2xb7 Must possess advanced reasoning and research skills.xc2xb7 Decision making skills.xc2xb7 Must be customer focused.xc2xb7 Need to comprehend and cater respective email request accordingly.xc2xb7 Eye for detail and should meet stiff deadlines.xc2xb7 Have an excellent attendance track record.xc2xb7 Self-Driven.xc2xb7 Strong Customer Orientation, understanding customer services issues.xc2xb7 Knowledge of MS office.Employee Type:
PermanentUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

UPS