Job Description

At EY, you\'ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we\'re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.EY GDS - Data and Analytics (D And A) - Business Analayst - GigAs part of our EY-GDS D&A (Data and Analytics) team, we help our clients solve complex business challenges with the help of data and technology. We dive deep into data to extract the greatest value and discover opportunities in key business and functions like Banking, Insurance, Manufacturing, Healthcare, Retail, Manufacturing and Auto, Supply Chain, and Finance.The opportunityWe\'re looking for Gig (XM Discover, Business Analysis) with strong technology and data understanding having proven delivery capability in delivery and presales. This is a fantastic opportunity to be part of a leading firm as well as a part of a growing Data and Analytics team.Responsibility Summary:

• Work with multiple key stakeholders and SMEs to document use cases and provide reporting solutions to answer to them.
• Supports multiple complex business processes and serves as a SME on Text Analytics and Reporting.
• Create, audit and maintain text analytics models and dashboards generated in XM Discover (Qualtrics Analytics product) for stakeholders.
• Follow Agile/Scrum best practices, generate stories, update stories and work with the product team in Jira
• Translate product journey discussions into text analytics models for the team to provide reporting on the use cases.
• Create, maintain and review business process models, data flows, prototypes, business requirements, use cases and test cases.
• Create and execute on multiple features/ongoing efforts at the same time..
• Generate communication, process and educational plans for the end users of our product.
• Understanding of enterprise systems and impacts of change.
• Assist in enforcement of Business Systems Analyst principles and practices within the team.

Qualifications Required in the Job:

• Bachelor\'s degree is required with emphasis in Computer Science or MIS strongly preferred (or relevant work experience).
• Previous Text analytics experience and experience with XM Discover (Qualtrics Text Analytics platform).
• Ability to work in Agile/Scrum Product teams and proficient knowledge in Jira
• Ability to research data definition, usage and flow to gain expertise in existing systems.
• Ability to create new business processes and data usage to promote efficiency.
• The ability to multi-task and prioritize assigned tasks / projects with minimal assistance.
• Ability to manage stakeholder expectations and present solutions/dashboards to key stakeholders
• Troubleshooting skills to investigate resolve and escalate problems. Identifies need for technical assistance to help in problem resolution.
• Associate must have the ability to work independently and in a team environment.
• Lead other associates or project entities without authority.
• Ability to effectively communicate with enterprise leaders using verbal, written and presentations skills.
• Ability to summarize complex business cases, system information and concepts and clearly communicate to firm leadership.
• Expert knowledge of Microsoft Office tools to provide working system prototypes and scenario modeling.
• Proficient understanding of text analytics concepts.

Ideally, you\'ll also have

• Strong project management skills
• Client management skills
• Solutioning skills
• What we look for
• People with technical experience and enthusiasm to learn new things in this fast-moving environment

What working at EY offersAt EY, we\'re dedicated to helping our clients, from start-ups to Fortune 500 companies - and the work we do with them is as varied as they are.You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that\'s right for you

EY | Building a better working worldEY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

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