Job Description

Job Requisition ID #

24WD74851

Position Overview

The Export Customer Screening Analyst performs a key role in protecting Autodesk from export and trade compliance violations while balancing the need to expediently provide customers with access to Autodesk Products. The Export Customer Screening Analyst will work with other analysts and out Global Trade Compliance department to screen customer and prospective customer transactions and prevent sales of Autodesk high-technology products to sanctioned individuals, outlaw states or nefarious actors. The Export Customer Screening team will interface with and support the Global Trade Compliance team on customers or transactions identified for escalation and further review. The Analyst will also collaborate with co-workers to maintain and update work instructions and procedural guidelines used by the entire Export Customer Screening team. The Export Customer Screening analyst will need to excel at the duties outlined below.

Responsibilities

Work independently within the Export and Delivery Operations team to address and resolve export compliance alerts via a thorough review of Customer information against Autodesk\xe2\x80\x99s Export Compliance screening system (Oracle OWS)

Work with a sense of urgency to resolve Export Compliance blocks against open customer orders

Assist the Export Customer Screening team and Global Trade Compliance in conducting research and further investigation into current and potential Customer Accounts. This will involve investigating the company and industry scope and documenting their proposed usage of Autodesk products and services

Export Customer Screening Analysts will work to either clear export compliance order blocks / customer blocks or confirm that the denial of sale is appropriate based on their research and the Export Compliance status of the customer in question. The E.C.S. Analyst will document their findings in Autodesk\xe2\x80\x99s systems and update the Customer\xe2\x80\x99s systemic Export Control status as appropriate in Autodesk systems (Salesforce / OWS / other)

What a typical day in this role looks like:

Successful employees in this role effectively work in a time-sensitive manner with multiple software systems open at the same time. An individual may work through a backlog of Export Compliance Alerts in our Oracle Watchlist Screening system; referencing customer data in our CRM system and independently research the company or individual over the Internet. Common tools used are Google, US Bureau of Industry and Security or US Department of State articles or other government-issued watch lists and other such watchlists consolidated by our data services and other supplemental Trade Compliance data search tools

Review and resolve E.C. alerts generated by screening customers against watchlists

Research pending customer orders (time sensitive) which have been automatically placed on Export Control Block and are pending a decision on whether Autodesk may complete a sale

Participate in \xe2\x80\x9cpre-screening\xe2\x80\x9d activities to guide Autodesk Sales efforts on what customers may or may not be pursued for opportunities

Follow-up on collecting legal Letter of Assurance or End Use Statement legal documents from prospective customer companies

Investigate and resolve system sync or other such errors which may occur between Autodesk transaction systems

Analyze data and develop data-driven suggestions for our internal process improvement efforts.

Work to update policies, procedures, work instructions and internal documentation

Analysts may escalate difficult cases to the Lead Export Compliance Analyst, who may in-turn escalate to the Global Trade Compliance or Legal resource as appropriate for resolution

Analysts may also respond to work actions assigned through a Salesforce.com queue and respond to inquiries about an order\xe2\x80\x99s export compliance status to internal Autodesk Client Services staff

This individual spends nearly the entire day online and researching customers (both companies and individuals) and is tasked with insuring that Autodesk complies with all current regulations regarding who Autodesk may sell our high-technology products. When appropriate, this individual must have the ability and confidence to say \xe2\x80\x9cno\xe2\x80\x9d to a sale which may violate US, EU, UK or similar Export law and document their reasoning

Minimum Requirements

**Proficiency in multiple languages is preferred. ** Special consideration will be given to those with Native-level fluency (reading / writing) Mandarin-Chinese or Korean is preferred.\xe2\x80\x9d**

Customer focused, task oriented, emphasis on "getting things done, now"

Detail oriented, able to quickly recognize data matches, patterns and infer potential issues with minimal information

The person should feel comfortable using the Internet, various search engines, supplemental data research services and be willing and able to learn new computer software and digital tools

Team player, able to work well with others both domestically and internationally

Must be a strong communicator with great attention to detail, an organized multi-tasker, and able to exercise sound judgment within the guidelines provided

Solid PC /Mac computer skills. Working knowledge of standard Microsoft Office applications, such as Word, Excel, PowerPoint and Outlook and the ability to quickly learn similar tools

Applicants must reside in Bangalore or a commutable distance to the Autodesk Bangalore office

#Autodesk Operations

#LI-AV1

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About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software \xe2\x80\x93 from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk \xe2\x80\x93 our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you\xe2\x80\x99re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk\xe2\x80\x99s competitive compensation package. Offers are based on the candidate\xe2\x80\x99s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.

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