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Ready to explore, break barriers, and discover more? We know you've got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That`s why we are always looking for curious minds that see themselves imagining the unimageable with us.
Your role
The Functional Consultant for the SAP PS & PM - Project Systems and Plant Maintenance acts as E2E responsible for the Project to Decommission stream topics to provide state of the art solutions and services. This includes the implementation of appropriate systems enhancements following established processes to meet customer requirements. The Functional Consultant will interact with our Business facing organization to plan, prepare, execute and monitor projects as well as individual Change Requests. This will be done by leveraging technical skills provided by external partners.
In this role we require an excellent knowledge of SAP PS & PM (P2D) and the adjacent modules combined with a good understanding of associated business processes with ERP systems. Thus he/she should be in the position to consult business partners to find suitable and sustainable solutions meeting customer demands.
Service Performance Monitoring of the Application Managed Services provided by our strategic partners belongs to the role to meet the agreed KPIs. This includes periodic reviews and the use of defined processes to hand over new services.
PS & PM is connected to all relevant ERP systems to centrally create, change, and distribute, or to consolidate master data across the complete enterprise system landscape. The integration of all those components and the participation in architecture design decisions is also part of this position.
Responsibilities (optional)
Ensure customer satisfaction through proper solution design delivery, applications life cycle management and service performance monitoring while maintaining necessary internal (process, security) and external (GxP, GDPR, license) compliance.
Secure minimal business disruption on application go live based on proper design and formal project hand-over process.
Coduct Fit-to-Standard workshops, Analyze and prepare documentation
Manage vendor service performance against below processes
Establish the required improvements plan as per identified gaps and/or defined requirements
Secure timely issuance of periodic performance report and annual service reviews
Incident Management
Lead the resolution of critical or complex incidents including related crisis management when appropriate
Coordinate communication and coordination with the relevant stakeholders (Infrastructure, GIAM team, business key users, etc)
Problem Management
Lead master plan and priorities toward ticket elimination and automation
Proactively suggest possible solutions and propose an action plan for improvement to management
Change and Release Management
Establish documentation of current and target application architecture (incl. CMDB)
Establish and implement the Life Cycle Mgmt plan for applications in scope
Secure Change Management processes in line with relevant SOPs
Ensure complete and accurate handover documents created prior to production release
Manage the application portfolio at the most appropriate level of release
Project Delivery
Lead technical design of applications/solutions in portfolio
Provide technical services and functional advice on the implementation of business applications
Provide functional/technical support to project teams
Provide the technical input for defining and maintaining the development standard and guidelines
Who you are:
Education/Professional Experience
Bachelor/Master degree or equivalent in Computer Sciences and/or Business Administration
10-year experience in software or applications services
5-year experience within an international environment
Languages
English mandatory (written and spoken)
An additional language (German, Spanish or Portuguese) is an asset
Skills & Competencies
Strong interpersonal and organizational skills
Strong written and oral communication skills
Willingness to travel
Ability to make difficult decisions and act autonomously
Integration skills regarding the use of functionality within SAP PS & PM
Expert knowledge in Result and Progress Analysis, RRB using DIP profile, Assembly processing and Profitability Segment.
Expert knowledge and Experience in configuration of SAP PPM
Expert knowledge in Portfolio Management, Collaboration Projects (cProjects), Capacity Planning & Financial Planning.
Good knowledge in Integration between SAP PPM & SAP ECC 6.0
Good knowledge in Preventive, Calibration and Refurbishment Maintenance Processes and Master Data in PM like Eq. FL, Work Centers, Plans, Counters, Tasklists etc.,
Good knowledge in Serial Number Management
Good knowledge in Spare Part Management and Integration knowledge with Procurement process
Good knowledge in External Service and CATS
Basic working knowledge in Fiori apps and Mobile Maintenance in SAP PM
Good Working knowledge in IDOC's
Basic knowledge in ABAP - debugging
Basic knowledge in Archiving
IT Process roles (optional)
Operational Vendor Management & Reporting
Incident Management
Problem Management
Change and Release Management
Project Delivery and Service Introduction
Application Life Cycle Management
Disaster Recovery Planning and Testing
Information Security - Patch Management, Information classification
Operational Compliance - DP, GxP (user management), licenses management, training plan and execution, FSA - error management of iDocs, BI session, transaction error
•We are an equal opportunity employer that values workforce diversity. We want everyone to be able to bring their best self to work every day which is why equality and inclusion is at the forefront of all our activities. We are dedicated to a policy of non-discrimination in employment on any basis including race, caste, creed, colour, religion, sex, age, disability, marital status, sexual orientation, and gender identity•
What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
Apply now and become a part of our diverse team!
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