Job Description

Join our "Finance Team" at DHL Global Forwarding, Freight (DGFF) GSC - Global Service Centre!

Job Title: Expert - Finance (RTR)


Job Grade - L

Job Location: Chennai


Are you dynamic and results-oriented with a passion for logistics? Join our high-performing Global Shared Services Team (GSC) at DHL Global Forwarding, Freight (DGFF); a Great Place to Work certified organization and one of the "Top 20 most admired Shared Services Organizations in 2022" by the independent global Shared Services & Outsourcing Network (SSON).


We are the captive Shared Service Provider for DHL Global Forwarding and DHL Freight (DGFF). We are an organization of more than 4,600 colleagues complemented by approximately 500 virtual FTE (i.e., bots applied in process automation). Our colleagues are based across six service delivery centers in Mumbai, Chennai, Chengdu, Manila, Bogota & Budapest. You will interact with people from all over the world and get the chance to a truly international organization.


As an RTR Expert in Finance, you will be responsible for managing and executing daily Record to Report activities, ensuring timely financial reporting and compliance, especially during Month-End Close processes. This role requires strong interpersonal and communication skills, a deep understanding of accounting principles, and the ability to drive continuous improvement projects.

Key Responsibilities:

• Manage daily RTR activities, ensuring timely completion and adherence to timelines, especially during MEC.
• Prepare and post monthly journals, including Recharge, Adjustment, Allocation, Bank, and Payments.
• Conduct month-end close activities within designated timelines, such as Subledger Reconciliation, Crest Reporting, FX Revaluation, Interface Close, GL Close, and CM Close.
• Handle periodic/ad-hoc report requests from customers, including DSO, DPO, Volume Analysis, and Account Analysis.
• Oversee cash and bank transaction postings, payment execution, disbursement, inter-house banking, vendor transactions, and bank statements downloading.
• Manage Fixed Asset processes, including Addition, Retirement, Depreciation, Reconciliation, Adjustments, and Evaluation.
• Perform balance sheet Reconciliation, analysis, and follow-up on open items.
• Ensure strict adherence to Control and Compliance standards.
• Proactively work with internal and external stakeholders to resolve queries and issues.
• Understand and comply with internal control requirements and audit processes.
• Identify and share best practices within the team and work on continuous improvement initiatives.
• Perform clerical accounting duties, reconcile and post transactions to the general ledger.
• Meet process control requirements and provide samples to internal and external auditors.
• Deliver a high level of service quality through timely and accurate completion of services.
• Collaborate with colleagues within the business to identify solutions, best practices, and opportunities to improve the service to our business partners.
• Flag any challenges in the operations to the immediate supervisor and business partner in a timely manner.
• Co-ordinate with the relevant stakeholders for regular communication and flow of information as defined for the respective service.
• Contribute as a subject matter expert in problem-solving and process improvement.
• Collaborate with business partners to enhance processes and identify best practices.
• Assist staff in resolving complex issues, maintain thorough process documentation, and ensure quality control.

Required Skills/Abilities:

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• Advanced degrees or certifications such as a Master's in Business Administration (MBA) or Certified Public Accountant (CPA), Chartered Accountancy are advantageous but not mandatory.
• 3-5 years of experience with a focus on RTR processes or financial reporting.
• Good knowledge in MS office
• Strong understanding of accounting concepts and principles.
• Effective English communication skills, written and verbal / For BOG & CTU - Spanish & Mandarin language skills.
• Exposure to working with Enterprise Resource Platforms (ERPs) -
• Detail oriented
• Good logical reasoning skills
• High level of customer centricity

Apply now and embark on an exciting journey with us! We offer:

• We recognize and reward your hard work through a competitive compensation and performance-based incentive.
• We empower you to learn and grow through training that gives you the knowledge, skills, and abilities to develop into your role and a great range of resources to support your future career aspirations & personal development.
• Flexible work arrangements to support work/life balance.
• Generous paid time off: Privilege (earned leave).
• Comprehensive medical insurance coverage including voluntary parental cover (applicable for IN only)
• Recognition & Engagement culture


By joining one of the world's leading logistics companies, you have a chance to explore a wide range of interesting job challenges and opportunities across our GSC service lines and in our different divisions around the globe.