Job Description

Experienced Product Support EngineerCompany: Boeing India Private LimitedJob ID: 00000431348Date Posted: 2024-09-03Location: IND - Chennai, India Qualifications:OverviewAs a leading global aerospace company, Boeing develops, manufactures and services commercial airplanes, defense products and space systems for customers in more than 150 countries. As a top U.S. exporter, the company leverages the talents of a global supplier base to advance economic opportunity, sustainability and community impact. Boeing\xe2\x80\x99s diverse team is committed to innovating for the future, leading with sustainability, and cultivating a culture based on the company\xe2\x80\x99s core values of safety, quality and integrity.Technology for today and tomorrowThe Boeing India Engineering & Technology Center (BIETC) in India is leveraging a diverse talented pool of 5,500+ engineers, technologists, and innovators to drive growth and innovation in the global aerospace sector These engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets in traditional and emerging areas, and leverage new-age technologies such as AI/ML, IIoT, Cloud, Model-Based Engineering, and Additive Manufacturing, to enhance quality, safety, and productivity for airline customers, shaping the future of aerospace in India for India, and the world.People-driven cultureAt Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring diverse perspectives and thoughts \xe2\x80\x93 enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to positively shaping people\xe2\x80\x99s careers and being thoughtful about employee wellbeing.At Boeing, we are inclusive, diverse and transformative.With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace.BIETC is currently looking for Experienced Product Support Engineer to join the Product Support team at Chennai. This position will focus on supporting the Boeing Global Services (BGS) business organization.A successful candidate will involve in development and application of advanced product support engineering technical standards, principles, theories, concepts, techniques and approaches to ensure supportability, operability, sustainability, reliability, maintainability and operability of products and services throughout its lifecycle. Consults on product definition, design and configuration. Establishes standards and defines, evaluates and maintains engineering supportability and maintainability requirements for products, systems and programs. Overseas the analysis of data to produce support, flight operation and maintenance equipment requirements. Consults on engineering changes based on customer requirements and proposes program changes and directs implementation of changes. Initiates, plans, researches, develops, analyzes, and designs modification and repair solutions that comply with customer, regulatory, Safety and company requirements. Oversees planning and design criteria to develop innovative integrated support and maintenance infrastructure. Consults on continued airworthiness. Monitors engineering and on-site technical assistance to customer\xe2\x80\x99s products including ground support equipment, training devices, training facilities and maintenance facilities.Position Responsibilities:The successful candidate will perform the following duties:

• Influences the supportability design and performs technical assessments to identify users support requirements for delivered products.
• Performs support analyses as the basis for determining, defining and/or evaluating specific support needs, such as support equipment, technical data, manpower requirements, training and training devices, customer facility requirements, and base/site activation activities.
• Identifies, recommends, or defines maintainable hardware, appropriate maintainable configurations, most appropriate repair locations/levels, and spares provisioning requirements.
• Supports lifecycle cost trade studies and analyses.
• Defines, plans, develops, coordinates, integrates, and manages support requirements to ensure effective introduction, operation, and support of company products and services within the customer\xe2\x80\x99s environment.
• Analyzes and resolves support problems to ensure efficient product operation.
• Coordinates or performs multi-discipline support tasks that leads to an integrated support program (e.g., system support analysis, technical publications, training, supply support, support services, etc.).
• Interacts with internal and external customers, vendors and sub-contractors throughout the product lifecycle.
• Performs research and technical assessments and guides product design.
• Evaluates customer requirements and support concepts focused on multiple support elements and logistics support tool suites.
• Assesses existing systems capabilities and identifies gaps.
• Integrates tool requirements across multiple support elements.
• Contributes to the development of integrated logistics system architecture.
• Develops and/or conducts a validation/verification review.
• Oversees development of solutions to highly complex and challenging problems in aircraft performance and operations and regulation.
• Initiates and guide development of solution concepts into final production.
• Mentor and guide development of subordinate staff members.

Basic Qualifications (Required Skills/Experience):

• A Bachelor\xe2\x80\x99s four-year degree or higher is required as a BASIC QUALIFICATION in one of the streams (Mechanical Engineering or Aeronautical Engineering) specifying the required streams.
• Previous experience working with Product Support products and services like tech pubs, spares, support equipment etc.
• Prior experience working in a cross functional environment.
• Prior experience working on defense products and platforms with hands on experience with PLM tools like IPDM.
• Strong PC skills with high proficiency in Windows and Microsoft Office products functionality.
• Ability to prioritize for maximum productivity for multiple projects.
• Ability to define and document processes as required.
• Ability to identify potential issues, analyze and recommend improvements and alternate solutions.
• Good verbal and written communication skills.
• Proven reasoning, analytical abilities and mechanical aptitude.

Typical Education & Experience:Bachelor\xe2\x80\x99s with Minimum 9-12 years of experience / Master\xe2\x80\x99s degree with 8 or more years\' experience in Aerospace/Mechanical/Electrical and Electronics.Relocation:This position offers relocation based on candidate eligibility.Boeing is the world\'s largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers. Bold innovators and dreamers. Join us, and you can build something better for yourself, for our customers and for the world.Relocation: Relocation is available for eligible candidates, if authorizedExport Control Requirement: Not an export control positionSafety Sensitive: This is not a safety sensitive positionContingent Upon Award Program This position is not contingent upon program awardExperience Level: Individual Contributor - 3Job Type: RegularJob Code: 6SGTI3 (G03)

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