Job Description

Experienced Field Service Representative - ChinookCompany: Boeing India Def Private LtdJob ID: 00000428828Date Posted: 2024-06-05Location: IND - Mohanbari, India Qualifications:Boeing is the worlds largest aerospace company and a leading provider of commercial airplanes, defense, space, and security systems, and global services. Building on a legacy of over a century of innovation and leadership, Boeing continues to lead the way in technology and innovation, customer delivery, and investment in its people and future growth of aerospace.In India, Boeing has been a strong partner to the Indian aerospace and defense sectors for more than 75 years. People at Boeing have been supporting mission readiness and modernization of Indias defense forces, and enabling connected, safer, and smarter flying experiences, in the sky, in the seas, and in space.Technology for today and tomorrowThe Boeing India Engineering & Technology Center (BIETC) is a 3000+ diverse engineering workforce that contributes to global aerospace growth. Our engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets, and leverage new-age technologies such as AI/ML, IIoT, Cloud, Model-Based Engineering, and Additive Manufacturing, shaping the future of aerospace.People-driven cultureAt Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring diverse perspectives and thoughts - enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to positively shaping peoples careers and being thoughtful about employee wellbeing.At Boeing, we are inclusive, diverse, and transformative.With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace.Position Overview:Boeing CH-47 F (India) Program team is currently looking for an Experienced Field Service Representative to join their team in Mohanbari, Assam, India. This team seeks a highly-skilled, experienced and motivated individual.This is an individual contributor position in a growing organization. The individual will join the existing CH-47F (India) Field Services team deployed at Indian Air Force establishment in Mohanbari and likely to move to Air Base in Dinjan, Assam to provide field engineering support to CH-47F (Chinook) fleet of Indian Air Force.The ideal candidate must enjoy working in a dynamic, fast-paced military aviation environment. He or she must be flexible to accommodate business requirements that span multiple time zones and may require travel, having international experience working with diverse groups and cultures will be an added advantage.The ability to multi task & delivers within timelines is essential. Practical knowledge of the Military Cargo Rotorcraft/ Helicopter Maintenance, Theoretical concepts of Aeronautical Engineering, Modern, state of the Arts Avionics System, Aircraft structure and Mechanical Systems, Aircraft Mission System, Military Airworthiness Requirements, Basic Information Security Management, demonstrated ability to work in multidisciplinary team, ability to work on computer system without assistance, may also be required in this position.The candidate also will have strong communications skills. He or she must be able to maintain positive relationships with leadership and all levels of the organization, including engineering interface at other international locations.Position Responsibilities:The responsibilities for this position include, but are not limited to, the following:Provides technical field support of company products, the CH-47F (Chinook Aircraft).Performs troubleshooting procedures for multiple systems coverage on Chinook aircraft.Resolves maintenance and operational issues.Interprets technical documents and monitors product performance.Analyzes technical data and evaluates maintenance procedures.Develops and conducts ad hoc training.This role will provide critical reporting and data inputs to Boeing Service Engineering at Philadelphia and also provide inputs to the Reliability and Maintainability Team for analysis for the India Chinook fleet. The role is critical in ensuring customer satisfaction as the role will be the first layer of interface with the customer on base.Functional Excellence:Makes customers and their needs a primary focus of one's actionsDemonstrates an interest in personal learning and development. Seeks feedback from multiple sources about how to improve and develop; modifies behavior based on feedback or self-analysis of past mistakes. Takes steps to develop and maintain the knowledge, skill, and ability to perform.Provide products and services that meet the highest technical and quality standards, regulatory requirements, and company policies and processes and embrace first-time quality as a way of life - not accepting, creating or passing any defects and speaking up.Discovers new opportunities and solutions for problems by looking beyond current practices and using innovative thinking. Tries different and novel ways to deal with work problems and opportunitiesIdentifying and correcting conditions and behaviors that affect employee, public, and customer safety; upholding safety standards; demonstrating proactive safety culture leadership.Knowledgeable of how the business and organization operates; knowledgeable of policies, practices, trends, and information affecting the business and organization; understands the competition and the marketplace. Understands how to accomplish tasks through formal channels and informal network; understands the cultures of organizations. Applies this information in a way that contributes to the organizations strategic plan and bottom line.Technical Competencies:Ability to analyze problems (troubleshooting, fault isolation, repair, modification, or redesign) of assigned end items to support the design, development and modification of company products using knowledge of engineering disciplines.Knowledge of various engineering disciplines such as electrical, mechanical, and systems. The ability to communicate with technical personnel from multiple skill areas and functions to evaluate technical information and issues impacting design, production, and support of products, services, or other deliverables.Knowledge of techniques to help identify a customer's organization, capabilities, practices, support resources, preferences, problems, and other constraints in order to provide effective product support and technical issue resolution.Ability to understand the big picture and the inter-relationships of all positions and activities in the system, including the impact of changes in one area on another area. This includes the ability to see and understand the inter-relationships between components of systems and plans, anticipate future events, and apply the principles of systems thinking to accelerate performance.Employer will not sponsor applicants for employment visa status.Basic Qualifications (Required Skills/Experience):A Bachelors degree or higher is required as a BASIC QUALIFICATION in Engineering from an accredited college/University or Equivalent in the field of Avionics/Electrical/Electronics/Instrumentation/Communication /Computer Science/ Mechanical/ Aerospace.At least 8-12 years (8 years for candidates with masters degree) experience in the maintenance of Large/Medium Military helicopter/rotorcraft. Mandatorily provide supporting Certification from Indian Armed Forces institutes, other equivalent institutes, supporting Basic Aircraft Maintenance, qualification on Specific Type of Aircraft, Engine Run clearances, Aircraft Ground Handling, etc. along with experience certificates.Preferred Qualifications (Desired Skills/Experience):Experience in the Operations, Intermediate, Depot level maintenance of Large/ Medium Military Helicopter/ rotorcraft Aircraft.Experience on Maintenance of CH-47 (Chinook) aircraft.Conversant with advance diagnostics methods, NDI (Non-Destructive Inspection), aircraft maintenance management software applications.Conversant in use of electronic manuals/ Interactive Electronic Technical ManualsTypical Education & Experience:Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 9 or more years\' related work experience or an equivalent combination of education and experience (e.g. Master+ 8 years\' related work experience.Relocation:This position does offer relocation within INDIA.Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers. Bold innovators and dreamers. Join us, and you can build something better for yourself, for our customers and for the world.Relocation: Relocation is available for eligible candidates, if authorizedExport Control Requirement: Not an export control positionSafety Sensitive: This is not a safety sensitive positionContingent Upon Award Program This position is not contingent upon program awardExperience Level: Individual Contributor - 3Job Type: RegularJob Code: GEC6I3 (GEA)

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