Job Description

Responsible for sales and marketing for Hazira Terminal. Jurisdictional area shall be Surat, Valsad, Vapi, Silvasa, Daman and Ankleshwar/ Bharuch * KAM functions - Customer Acquisition & Customer Sourcing. * CRM Updation - Daily activity & cust

Responsible for sales and marketing for Hazira Terminal. Jurisdictional area shall be Surat, Valsad, Vapi, Silvasa, Daman and Ankleshwar/ Bharuch KAM functions - Customer Acquisition & Customer Sourcing. CRM Updation - Daily activity & customer Contracts to be updated in CRM. Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. Replying to each & every communication of the customers whether by email or call within the time as agreed (KPI). Responsible for advising Customer Service daily on customers queries, resolution time taken for resolution, sales queries & communication & help in developing analytic matrix of customer satisfaction. Collections- Keep track of customers dues and ensure timely realizations. Cargoes-Registration of Customers on Cargoes portal. ISS- Mining Opportunities for all DPW services Market Study -Reporting of Market developments. Effectively create, enhance & promote brand image of KRIL & the Group. Update department head/CEO daily on potential markets & status of achievement. Team player within own function & all other departments viz: Operations, Finance, HR, Transport, maintenance, documentation etc. By creating synergies with operations, achieve best financial & reputational benefit for the organization. Any other responsibility management deems necessary to handover.

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