Role and Responsibility :1. Understand the Product/Service:- Learn everything about what you're selling. Know its features, benefits, and how it solves customer problems.2. Build Communication Skills:- Practice clear and confident speaking. Focus on tone, pace, and clarity. Listening skills are equally important.3. Know Your Audience:- Research your target demographic. Understand their needs and how your product fits into their lives.4. Develop a Script:- Create a flexible script that covers key points but allows for natural conversation. Personalize it as needed.5. Handle Rejections Gracefully:- Not every call will end in a sale. Learn to accept rejection and use it as a learning experience.6. Stay Positive and Motivated:- Sales can be challenging, so maintain a positive attitude. Celebrate small wins to keep your motivation high.7. Follow Up:- Persistence is key in sales. Follow up with leads regularly but be respectful of their time.8. Use CRM Tools:- Familiarize yourself with customer relationship management software to keep track of calls, leads, and follow-ups.9. Ask for Feedback:- Seek feedback from peers or supervisors to improve your approach and techniques.10. Continuous Learning:- Stay updated on sales techniques, market trends, and product knowledge through workshops, courses, and reading. (ref:updazz.com)
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