Executive Screening

Date: 24 May 2024 Location: Noida, South Asia, IN Company: British Council

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.

We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021\xe2\x80\x9322 we reached 650 million people.
Job Title: Executive Operations \xe2\x80\x93 Global Background Screening


Purpose of job:


To provide the first line of support pertaining to background verification of roles and candidates, across the British Council delivering quality customer service. Primarily to cater to background screening work for the sanctioned countries


Experience areas:


Key skills:

• Problem solving skills associated with an HR Administrative environment with good attention to details
• Pro-active and used to working with tight deadlines
• Good customer service skills
• Good time and task management skills
• Aware of Information Security and undertaking work in a controlled role
• Strong written and verbal communication skills
• Basic MS Excel and MS Word skills.
• Highly desirable, but not essential 1 year Background Screening Analyst experience

Knowledge of:


Essential


Minimum/essential
Min 2-year experience in background screening process with a multinational company
Intermediate English Communication Skills
Good Computer skills proficient with MS Office suite, fair typing and keyboard handling skills


Desirable


Working Knowledge of Background Screening
Understanding of Success factors
Knowledge of customer service principles and practices


Accountabilities, responsibilities and main duties:
(including people management and finance)


Accountabilities:


Accountabilities:


Background Screening - Processing:

• Process Screening Requests
• Validate 2nd level documents Check
• Monitor screening progress on the Screening Partner portal
• Update progress using internal logs
• Verification with third parties and candidate
• Analyse the risks from the discrepancies in screening using British Council Escalation Matrix
• Investigate screening anomalies using British Council Escalation Matrix
• Provide the Screening Owner with data for the Risk Review Report
• Create and complete candidate checklist

Record Keeping and Retention

• Keep a record of the daily activity
• Keep a record of emails and maintain Screening mailbox
• Keep a record of issues and escalations
• Extraction of data and completing candidate file
• Purging data after a defined period
• Delivering personnel files to HR

Relationship Management

• Use of defined escalation point
• Regular update with defined Screening Owner
• High-Level update with Global Background Screening Lead

Qualifications:


Required:


Minimum of graduation completed in any discipline


Further Information
Pay Band \xe2\x80\x93 4
Contract Type \xe2\x80\x93 IDC


A connected and trusted UK in a more connected and trusted world.


Equality , Diversity, and Inclusion (EDI) Statement


The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.


The British Council is committed to safeguarding children, young people and adults who we work with.


We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.


Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council\xe2\x80\x99s Safeguarding policies for Adults and Children.


If you have any problems with your application please email askhr@britishcouncil.org


Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our \xe2\x80\x98ASK HR\xe2\x80\x99 email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.