Job Description

Key Responsibilities:1. Store Operations Management:- Oversee the daily operations of the store, ensuring smooth and efficient functioning.- Maintain inventory control, including receiving, stocking, and organizing products to ensure optimal stock levels.- Implement and enforce company policies and procedures to ensure a safe and compliant work environment.2. Team Leadership and Development:- Lead, train, and mentor the store team, ensuring they provide exceptional customer service.- Conduct performance evaluations, set goals, and provide ongoing training to staff to enhance their automotive knowledge and sales skills.- Schedule and manage employee shifts to ensure adequate staffing levels.3. Sales and Customer Service:- Develop and execute strategies to drive sales and meet or exceed store revenue targets.- Identify customer needs and recommend appropriate products and services to maximize sales opportunities.- Resolve customer complaints and issues in a professional manner, ensuring customer satisfaction.4. Inventory Management:- Monitor and manage inventory levels to prevent overstock or stockouts.- Coordinate with suppliers and vendors for inventory replenishment and product orders.- Conduct regular stock audits to ensure accuracy of inventory records.5. Marketing and Promotions:- Assist in developing and implementing marketing strategies and promotional campaigns to increase store traffic and sales.- Ensure that all in-store promotions and displays are well-maintained and aligned with company objectives.- Represent the brand at local events or community activities to drive visibility and customer engagement.6. Financial Management:- Monitor and manage store financial performance, including budgeting, cost control, and sales reporting.- Maintain accurate records of store sales, expenses, and daily transactions.- Ensure that all financial transactions are processed correctly and in a timely manner.7. RTO / Insurance / PM E Drive:- Need to ensure : RTO / Insurance / PM E Drive / Customer Satisfaction.Qualifications:- Education: High school diploma or equivalent (Bachelor's degree in business, management, or related field is a plus).- Experience:- 3-5 years of experience in retail management, preferably in the automotive or related industry.- Strong understanding of automobile products, parts, and accessories.- Proven track record of managing a team and achieving sales targets.- Skills:- Exceptional leadership, communication, and interpersonal skills.- Strong organizational and time-management abilities.- Proficient in using retail management software and MS Office applications.- Excellent problem-solving and decision-making abilities.- Ability to work under pressure in a fast-paced environment. (ref:updazz.com)

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