Job Title: Sales Executive - Voice and Non-VoiceCompany: Techstats SolutionsLocation: NoidaEmployment Type: Full-TimeAbout Us:- Techstats Solution is a well-diversified association of multiple group companies in the main verticals that overlap the outsourcing services to our clients across the world. - We pride ourselves on dependably delivering excellent customer value based on a healthy countrywide network, a rising global presence and state-of-the-art services. - With our expert team of professionals, we are confidently providing outsourcing as well as support services to all business organizations.- We prioritize delivering exceptional service and value to our clients through cutting-edge solutions.Job Summary:TechStats Solutions is seeking dynamic and motivated Sales Executives to join our team. This role involves managing both voice and non-voice sales processes, ensuring a seamless customer experience, and achieving business targets. The ideal candidate should possess excellent communication skills, a passion for sales, and a results-driven mindset.Key Responsibilities:- Customer Engagement : Handle inbound and outbound calls, emails, and chats to engage with potential and existing clients.- Sales Targets : Achieve or exceed monthly and quarterly sales targets through effective lead conversion and upselling.- Lead Management : Identify and qualify leads, maintain a pipeline of prospective customers, and follow up to close sales.- Product Knowledge : Develop a strong understanding of TechStats Solutions' products and services to effectively pitch to clients.- Market Research : Stay updated on industry trends, competitors, and customer needs to tailor sales strategies.- Customer Relationship Management : Build and maintain strong relationships with clients to ensure satisfaction and repeat business.- Reporting : Prepare and maintain sales reports, tracking progress against KPIs and targets.- Team Collaboration : Work closely with marketing and product teams to align sales strategies with business objectives.Key Requirements :- Education : Bachelor's degree in Business, Marketing, or a related field preferred.- Experience : Minimum 1 year of experience in sales, preferably in voice and non- voice roles.- Skills:- Strong verbal and written communication skills.- Proficient in MS Office and CRM software.- Excellent negotiation and persuasion skills.- Ability to multitask and manage time effectively.- Personality Traits:- Highly motivated and goal-oriented.- Strong interpersonal skills and a customer-centric approach.- Adaptable and able to thrive in a fast-paced environment.What We Offer:- Competitive salary and performance-based incentives.- Opportunity for career growth and development.- A supportive and collaborative work environment.- Comprehensive training on products and sales techniques.How to Apply:Send your resume and a brief cover letterJoin TechStats Solutions and be a part of our journey to revolutionize the tech sales industry! (ref:updazz.com)
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