Job Description

Role Purpose Statement:
? Manage shift operational performance of the Quality Department to ensure the successful delivery
of business strategy, Key Performance Indicators and objectives
? Ensure the 100% quality checking of raw and FG and food safety management.
Main Accountabilities:
? Monitoring Quality parameters of crude Arrivals from Port to Plant & from Refining process to FG
dispatch.
? Verification of Crude tanker Seal integrity /Sampling procedure arriving in plant/Crude Stream
online Moisture meter working effectiveness and its calibration
? Handling / Monitoring external surveyor(FLMS)activity & integrity
? Preparation of Lab staff shift schedule & assurance of there is no gap in Shift
? AMC Handling of all Lab Instruments & ensuring its servicing/Calibration as per AMC frequency
? SRM handling-Procurement of Lab requirement for Chemicals/Glass wares/Instrument spares
through SRM portal
? QC/Food safety Capex task Closures
? QC Log-books verification and proper record maintenance
? Market /Customer Complaint Handling-B2B/B2C & its reduction Min.20% over to last year
? Esurance of timely COA issuance to all stakeholders for smooth operation
? SAP timely clearance
? Esurance for 100% QMS followed
? 100% utilization of Lab Instruments
? Zero Instrument Break down which may affect QC clearance & instrument Troubleshooting
? Vendor/Depot Audit
? Market / Depot Visits
? Preparation of effective RCA to avoid repetition of complaints/issues
? Preparation of Monthly Quality reports and its distribution-KPI/Quality Index/Balance Score
Card/Market complaint updating in MS-Team portal
? To be done Service Entries in SAP and timely submission of invoices to Finance for all Service
Providers
? PCI tools inventory management
? 5-S Management in Lab
? Organizing DSC /CSC Monthly meet and its MOM submission to Safety Manager
? Closure of DSC NC's
? QC Notifications raise / its follow-ups /Permit handling and ensuring work completion safely
? Quality/Safety/Food safety/Task-Specific Training
? Safety/Food safety Near miss / BTO reporting, PTW & PGI Intra-departmental audit
? Verification of Product/SKU changeovers
? Verification of incoming PM Quality & FG dispatch as per BIPL specs
? Ensure 100% food safety follow
? Transit Damage reduction
? Inventory management of Absolute Alcohol and its permit issuance with Prohibition & Excise
Inspector
? Monthly record submission to Prohibition & Excise

? Audit handling, Document Prep-Customer/Internal/QFS/External-FSSC 22K, Kosher, Halal/ Govt.
Inspections/FSMS
? Verification of FG Audits
? Work Permit handling
? Kaizen implementation
? Verification of Instrument Internal/External Calibration
? Developing People by means of Training
? Adherence of GLP/GMP Guideline
? BPS-QFS Pillar
Key Performance Indicators (KPIs):
? Min. 70% Action plan closure rate for QFS compliance
? 100% Legal/FS compliance
? QMS compliance
? Zero Recall
? Safety Norms - No LTI

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