Executive Or Sr. Executive – Lead Optimization
Year India, India
Job Description
Main Job Tasks and Responsibilities:
- Follow up with customers via telephone or email following initial sales contact and schedule appointments.
- Provide detailed information to callers about company services and products.
- Manage inquiries and accurately record customer requests in specified forms, software, and web portals (training will be provided for software and web portal data entry).
- Maintain and organize inquiry sheets using designated formats and software.
- Proficiency in MS Office and Internet applications.
- Continuously educate oneself on products to enhance customer service during calls.
- At least one year of experience in telesales within a high-volume, fast-paced environment.
- Strong customer service and telesales skills.
- Proficient in Web Based Applications and Windows operating systems.
- Excellent organizational skills with the ability to multitask and prioritize in a dynamic environment.
- Capability to handle sensitive and confidential client information.
- Superior verbal and written communication skills.
- Strong problem-solving and decision-making abilities.
- Demonstrated ability in closing sales effectively.
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Job Detail
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Job IdJD3490717
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationIndia, India
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EducationNot mentioned
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ExperienceYear