Overview:
We\'re seeking a highly experienced Product Owner to lead the development and
implementation of a holistic approach to business resilience using next-generation
technologies. You\'ll have 10-12 years of experience under your belt and a proven track record
of success in disaster recovery (DR), problem management, or change management. You\'ll be
responsible for defining the product vision, roadmap, and backlog, focusing on how these
technologies can optimize both DR and problem/change management processes. You\'ll work
closely with cross-functional teams, including IT, engineering, and business stakeholders, to
ensure a seamless and efficient response to disruptions, facilitate smooth transitions during
organizational changes, and leverage the power of next-gen solutions to achieve proactive
risk mitigation. Responsibilities:
DR Focus:

o Partner with business stakeholders to understand critical business needs and
translate them into actionable DR requirements. Conduct workshops and
interviews to identify Recovery Time Objectives (RTOs) and Recovery Point
Objectives (RPOs) for different business functions.
o Champion the use of next-gen technologies as described above to optimize DR
processes.
o Develop and maintain a comprehensive DR product roadmap, aligning it with
the organization\'s overall IT strategy and budget.
o Oversee the development, testing, and implementation of DR solutions
leveraging next-gen technologies.
o Conduct regular DR drills and exercises to evaluate the effectiveness of DR
plans and identify areas for improvement. Analyze drill results and use
findings to update DR documentation and training materials.
o Maintain awareness of industry best practices and emerging technologies in
DR and ensure the organization\'s DR strategy remains current and effective.

Problem/Change Management Focus:

o Collaborate with business units to identify and proactively address potential
problems that could disrupt operations. Use risk assessments and scenario
planning to identify potential issues and develop mitigation strategies,
leveraging next-gen technologies for analysis and prediction.
o Develop and implement a standardized change management process, ensuring
smooth transitions for new systems, processes, or organizational structures.
o Utilize next-gen technologies, such as ML and LLMs, to analyze historical
data and identify trends that can help prevent future problems.
o Analyze past incidents and changes to identify trends and implement
preventative measures with the help of next-gen insights.
o Stay up-to-date on industry best practices in problem and change management
and advocate for continuous improvement within the organization, leveraging
next-gen solutions for optimization.


Next-Gen Technologies:

This role emphasizes expertise in, and the ability to leverage, the following next-generation
technologies:

• 
  Generative AI (Gen AI):

o Use Gen AI for automated threat detection, incident response simulation, data
recovery prioritization, and even self-healing infrastructure.
o Explore the potential of Gen AI to create synthetic training data for DR drills
and simulations.

• 
  Large Language Models (LLMs):

o Leverage LLMs to analyze vast amounts of historical data, industry trends,
and threat intelligence to identify potential vulnerabilities and emerging risks
before they become disasters.
o Utilize LLMs to analyze communication during change initiatives and identify
areas for improvement in stakeholder engagement.

• Cloud Computing: Leverage the scalability, elasticity, and disaster recovery

capabilities of cloud platforms to improve overall business resilience.

• 
  Machine Learning (ML):

Develop and implement ML-powered anomaly detection
systems to proactively identify potential problems before they disrupt operations.

• 
  Robotic Process Automation (RPA):

Automate routine tasks in DR and
problem/change management processes, freeing up IT staff to focus on more complex
issues. Qualifications:
Bachelor\'s degree in computer science, Information Technology, Project
Management, or a related field (or equivalent experience). exclamation

• 10-12 years of experience in disaster recovery planning, problem management, or

change management.

• Proven experience working with next-generation technologies in a business context is

a plus.

• Experience with Agile methodologies (Scrum, Kanban) preferred.exclamation
• Strong understanding of IT infrastructure, operations, and business processes.
• Excellent communication, collaboration, problem-solving, and analytical skills.
• Ability to work independently, manage multiple priorities, and thrive in a fast-paced

environment