We are hiring for Executive - Customer Service!!!
Criteria: Undergraduate/Graduate with minimum 1 year of international voice experience. Shifts: UK rotational with 2 rotational offs (comfortable with night shifts)
Responsibilities
Handle customer inquiries via phone calls, emails, or chats to resolve their concerns and provide excellent customer service.
Provide accurate information on products/services offered by the company to meet customers' needs.
Maintain a high level of professionalism while handling difficult situations with empathy and patience.
Job Location: Vikhroli, Mumbai
Mode: Work from Office
Contact person - HR Veronica - (Veronica.Monteiro@capita.com - 9036820938)
Job Types: Full-time, Permanent
Pay: ?10,572.96 - ?33,510.06 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Night shift
Rotational shift
UK shift
Supplemental Pay:
Yearly bonus
Work Location: In person
Application Deadline: 15/05/2025
Expected Start Date: 22/04/2025
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