Job Description

Job Purpose - As Executive - Business IT the incumbent will be responsible for providing support and maintenance to all the on-going IT projects. Participate in the designing of new systems and provide solutions for removing bottlenecks to enhance the systems.


Essential Skills & Experiences


• 2 to 3 years/Fresher having experience in IT domain / Sales Support
• Should have handled/understand SFA, DMS platforms
• Should have knowledge about Android mobile apps
• Should be able to handle multiple activities
• Strong knowledge of MS Excel
• Good coordination with Sales Team

Key Roles & Responsibilities


IT Maintenance & Support

• Responsible for support ticket resolution as per SLA
• Master Data Management
• MIS generation
• Will be responsible for maintaining of mobile applications for the consumer products team
• Installing, configuring, testing and maintaining application software and system management tools
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
• Participate in the design of information and operational support systems

Stakeholder Management

• Provide user training, support, advice and feedback
• High interaction with the IT Team/Sales Team to achieve the deliverables
• Consult with users, management, vendors, and technicians to assess computing needs and system requirements.

Safety, Security and Budgeting

• Maintain computer information resources, providing for data security and control


In the three decades of its existence, Piramal Group has pursued a twin strategy of both organic and inorganic growth.
Driven by its core values, Piramal Group steadfastly pursues inclusive growth, while adhering to ethical and values-driven practices.



Equal employment opportunity Piramal Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, ethnicity, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetics, or other applicable legally protected characteristics.



We base our employment decisions on merit considering qualifications, skills, performance, and achievements. We endeavor to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruitment, selection, training, placement, promotion, demotion, compensation and benefits, transfers, terminations, and working conditions, including reasonable accommodation for qualified individuals with disabilities as well as individuals with needs related to their religious observance or practice.

Piramal Consumer Products Division is a leading consumer care business division for Piramal Pharma Limited. Piramal CPD has strived for customer-centricity and solving routine disrupting problems. since 2009. As part of the over 38-year-old Piramal Group, we are proud to have a rich legacy founded on the values of Knowledge, Action, Care, and Impact, which are evident in how we operate as an organization. We live by our mission statement of "Doing Well and Doing Good." Piramal Consumer Products Division has touched the lives of over 7 crore Indians. Piramal CPD meets the needs of consumers in a variety of sectors, including Skin Care, Digestives, Women's Intimate Range, Kids Wellbeing & Baby Care, Pain Management, Oral Care, Gut Health, Respiratory Solutions, Multivitamins, and Food Supplements. We now have one of the largest distribution networks in the consumer healthcare industry, with 1500+ towns, 2.8 lac+ outlets, 12000+ organized retail outlets, E-commerce, and a 1200+ strong field force. Piramal CPD is one of the fastest growing businesses of Piramal Group. Our most popular brands are ranked first or second in their respective market segments. The company has consistently grown at a CAGR of 20%+ and ended FY 2021 with a top-line value of Rs.690 Cr. Our goal is to be the market leader in the Indian OTC market. Our talented team is at the heart of it all. We take great pride in creating a workplace that caters to each and every individual's career needs. We go to great lengths to ensure that everyone on our teams is valued and recognized.