Job Description

Manages and oversees all housekeeping operations, ensuring cleanliness, orderliness, and sanitation, while also managing staff, budgets, and supplies

Recruit, hire, train, and evaluate housekeeping staff, ensuring they meet performance standards

Create and manage staff schedules, assign tasks, and ensure efficient workflow.

Regularly monitor staff performance, provide feedback, and address any issues or concerns.

Lead and motivate the housekeeping team, fostering a positive and productive work environment.

Ability to manage multiple properties

Ensure all public areas and employee areas are clean, well-maintained, and meet established standards.

Establish and enforce housekeeping policies and procedures, ensuring consistent standards of cleanliness and organization.

Address guest complaints or concerns related to housekeeping promptly and efficiently, ensuring guest satisfaction.

Manage inventory levels of cleaning supplies and equipment, ensuring adequate stock and cost-effective purchasing.

Plan and develop housekeeping budgets, ensuring efficient resource allocation and cost control.

Monitor and control housekeeping expenses, identifying areas for cost savings and improvement.

Oversee the purchasing of housekeeping supplies and equipment, ensuring quality and cost-effectiveness.

Develop and implement safety and security protocols for the housekeeping department.

Collaborate with other departments (e.g., front office, maintenance) to address facility needs and ensure seamless operations.

Provide ongoing training to housekeeping staff, keeping them updated on industry standards and best practices.

Maintain accurate records of housekeeping activities, staff performance, and inventory levels.




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Requirements

8+ years of experience in Housekeeping as EHK. Should have exposure working in 5-Star hotel

Attention to detail and a commitment to maintaining high cleanliness standards.

* Excellent communication and stakeholder management skills.