Job Description

Key Responsibilities:

Plan, organize, and direct all housekeeping operations to ensure cleanliness and maintenance of guest rooms, public areas, and staff areas. Supervise and train housekeeping staff, including room attendants, public area attendants, linen attendants, and supervisors. Develop schedules, assign duties, and inspect work to ensure compliance with standards. Maintain inventory and order housekeeping supplies and equipment. Implement and monitor quality control procedures to uphold brand and safety standards. Coordinate with Front Office and Maintenance teams to ensure timely turnaround of rooms and prompt handling of guest requests or issues. Manage laundry operations (in-house or outsourced). Prepare and manage departmental budgets, control costs, and optimize resource allocation. Conduct regular staff meetings and performance reviews to foster continuous improvement. Ensure compliance with health, safety, hygiene, and environmental regulations. Handle guest complaints professionally and follow up to ensure satisfaction.
Job Types: Full-time, Permanent

Pay: ?9,335.11 - ?25,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Work Location: In person