Executive
Job Purpose:
The purpose of the job role will be to give IT Resolutions as a part of the business expansion journey of the company
Principal Accountabilities (Role & responsibilities):
1. Experience with Desktop & Laptops like Assemble, Disassemble, Installation, Troubleshooting & Configuration.
2. Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues.
3. Good Experience in IP Addressing, Active Directory, O365, DNS & DHCP.
4. Good Experience on Windows Server (Server 2008, 2012 & 2019) and client OS like 8, 10 & 11.
5. Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.
6. Responsible for the maintenance, configuration, and reliable operation of computer systems, servers, and virtualization.
7. Experience in troubleshooting Internet configurations and email client issues.
8. Experience in configuring Switches, Routers, Firewalls & Wireless APs.
9. Configure and manage Data backup.
10. Provide technical support for internal and external users about software or hardware-related issues.
11. Experience in customer support.
12. Certifications like CompTIA Network+ or CCNA, MCP (Microsoft Certified Professional) is an added advantage.
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