Job Description

Job Title


Executive Front office Summary


To achieve the timely and efficient delivery of Front Office services to client staffs in Pune, India in support of their business needs in accordance with the Service Levels and Key Performance Indicators set out below

• Major Responsibilities:
• Handling the Visitors and Telephone calls.
• Coordinating for FM services for interviews, meetings and common areas.
• Operate the EPABX system.
• To liaise with contractor for any malfunctions detected in EPABX and the system software.
• To take care of visitors to the office premises by receiving and guiding them properly in the manner as set out by FM.
• To continuously update the employees list of telephone numbers and addresses at site.
• To assist FM in organizing VIP visits and important client meetings as instructed.
• To coordinate in getting the visiting cards of the employees printed as per schedule
• . To assist the AFM in data entry and Vendor bill verification work.
• To assist in mail management
• Car/hotel bookings for the Staff.
• Co ordinate with the Security Team for all enable/deactivate the access badges
• To promptly notify help desk/FM about issue observed if any.
• To promptly inform the Help desk/FM about any office equipment if observed having any problem.
• Liaison with telecommunication agencies as and when required or instructed by FM.
• Implementing all C&W procedures as directed by FM at site.
• Assist FM in implementing the EH&S standards at site.


Maintaining Inter-Departmental contact according to communication guidelines issued by FM.




INCO: "Cushman & Wakefield"