• Responsibilities: o Manage the front desk operations, ensuring a clean and welcoming environment.
o Handle phone calls, emails, and other forms of communication, providing accurate information and assistance.
o Handle patient registration, including verifying patient details, collecting necessary documentation, and updating records in the hospital management system.
o Schedule and manage patient appointments efficiently, ensuring optimal utilization of available slots.
o Address patient and visitor concerns promptly and courteously, ensuring a positive experience.
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