Job Description

External Interface Government/ regulatory authorities/ statutory/ law enforcement agencies Fire & safety agencies (outsourced agencies/ equipment manufacturers/ Security Guard Board, etc.) Medical Agencies Retailers Minimum Qualification Diploma in Industrial Safety & Fire Fighting Course or any other related course (desired) Minimum Experience 1-3 years of experience in retail/real estate industry Special Skills/Attributes Knowledge of security operations in malls Liaising skills Knowledge of statutory legislations pertaining to safety Disaster Management techniques Overall Purpose/Objective o f the job Responsible for ensuring adherence to defined safety and security guidelines for all operations with focus on specific geographic areas of the Centre and assist the Chief Security Officer in establishing systems, processes and procedures for providing a safe and secure environment at the Centre Key Responsibilities Ensure adherence to defined FLS processes and systems for all Center operations to ensure safe and secure environment for all retailers, customers, and employees Provide inputs to assist the HOD in defining the various safety and fire related policies to regularly review the safety and of the Center and update the same in the security manual Ensure the FLS manual is shared with all internal and external stakeholders, including retailers, other departments, contract agencies, etc. Manage the location-wise manpower deployment schedule and FLS equipment requirements with outsourced agency on a regular basis Ensure timely preparation of various reports (incident/ observation report, command center report, etc.) for the functional operations Liaison with various regulatory authorities/ government agencies (such as police, fire department, RTO, courts, Security Guard Board, National Security Guards (NSG), municipal corporation, local political leaders, etc.) to establish and maintain relationship to help ensuring safe and secure environment at the Center Conduct various Fire & safety drills (evacuation, fire, etc.) for the various special teams formed (Emergency Response Team, Fire Team, etc.) to enhance the preparedness of the center towards any exigency Conduct special trainings for retailers, employees, outsourced staff, etc., to educate on basic safety and security aspects and awareness of safety procedures in case of any emergency

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