Job Description

Job Summary: The Executive - Email Communications will be responsible for managing and responding to email communications from partners and supporters, including prayer requests and inquiries. This role requires excellent communication skills, a compassionate heart, and a deep understanding of the ministry's mission and values.

Key Responsibilities:

• Email Response Management:
• Respond to emails from partners and supporters, addressing their inquiries and prayer requests with care and compassion.
• Ensure timely and accurate replies to all email communications, maintaining a high standard of customer service.
• Prayer Request Handling:
• Receive, acknowledge, and respond to prayer requests submitted via email.
• Offer spiritual support and encouragement through written communication.
• Partner Engagement:
• Build and maintain strong relationships with partners and supporters through thoughtful and personalized email responses.
• Provide information and updates about the ministry's activities, events, and initiatives.
• Record Keeping:
• Maintain accurate records of all email communications and prayer requests.
• Update the database with relevant information from email interactions.
• Collaboration:
• Coordinate with the prayer team to ensure all prayer requests are addressed.
• Work closely with other departments to gather information needed to respond to specific inquiries.
• Feedback and Reporting:
• Provide regular feedback to the Communications Manager on common inquiries and concerns raised by partners.
• Assist in generating reports on email communication activities and trends.

Skills Required:

• Strong writing and editing skills, with the ability to convey empathy and encouragement.
• Excellent organizational and time management skills.
• Attention to detail and commitment to high-quality work.
• Proficiency in using email communication tools and database management systems.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Commitment to the mission and values of Jesus Calls.

Job Type: Full-time

Pay: ?15,000.00 - ?16,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Yearly bonus

Application Question(s):

• Are you believer of Christ.

Work Location: In person