Executive Customer Support Property Management (2 5 Yrs) Noida (after Sales/customer Service)
Job Description
Job overview is as follows :- Role : Customer Support Executive- Type : Permanent- Exp. : 2+ Years- Location : Noida :Roles & Responsibilities :- To administer bookings through various channels including our own website, Airbnb, VRBO and others.- Maximise rental revenue for our property owners by proactively engaging with potential guests through our enquiry channels, online chat and telephone.- Provide excellent telephonic and email support to our leisure and business guests at various touch points during their stay.- Provide support to guests who may have issues and sometimes to resolve problems.Requirements :- Must have worked with Airbnb, Booking.com, Verbo and another booking portal, especially in properties listed with different site.- You will need to be an excellent communicator (both written and verbal) to provide exceptional guest support- Ability to work independently and as a part of Team- Willingness to learn and adapt new challenges- High level of attention to detail- Good IT skills- Self-driven, self-motivated, proactive- Engaging and out-going personality- Willingness to go the extra mileYour working week :- Typical working day is UK business hours, Hybrid work- Candidate will be required to sometimes communicate and assist with guests out of hours (ref:updazz.com)
updazz .com
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Job Detail
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Job IdJD3489695
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNoida, Uttar Pradesh, India
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EducationNot mentioned
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ExperienceYear