Job Description

- Here are the details below. Let us know if you would like to try this out.Company Name : PepperfryURL: www.pepperfry.comOffice Add : Gate No 2, Plant 6, Godrej & Boyce Compound, Lal Bahadur Shastri Marg, Godrej & Boyce Industry Estate, Vikhroli West, 400079About the company :- Pepperfry (www.pepperfry.com) was launched in January 2012 and has since changed the way Indians shop for their homes. Cofounded by eBay colleagues Ambareesh Murty and Ashish Shah, Pepperfry has the support of marquee investors like Goldman Sachs, Norwest Venture Partners, Bertelsmann Investments, Zodius Capital, State Street Global Advisors and Pidilite (the makers of Fevicol). Pepperfry\'s unique omnichannel approach, category-leading top-of-mind brand recall, and a 50%+ share of the online category traffic have helped it become the starting point for furniture purchases in India.Headcount of the company : 500+Working Days : 6 Days (10 am- 7 pm & Rotational week off) :Roles and Responsibilities :- Need to handle Inbound calls from customers to assist them with their queries- Sometimes need to make outbound calls to give information to customers- Guide them on how to buy furniture online from the Pepperfry website/mobile application- Provide delivery information to customer care- Handle email and chats- Should have convincing skillsKey Competencies and Skills- The patience and ability to engage customer\'s conversation- Excellent communication skills.- Excellent interpersonal and problem-solving skills.Education :- Graduate fresher or Undergraduate.- Proficient with relevant computer applications.- Good typing skillsIf you are looking for a change and/or career advancement, please send me an updated copy of your resume with the below details :Years of Exp :Current CTC :Expected CTC :Notice Period :Current Location :Reason for change : (ref:updazz.com)

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