- Lead and manage a team of agents, communicate customer needs to stakeholders, and understand exactly how customers use your product or service.- Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution- Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary- Follow communication protocols, rules, and policiesSalary : 14k to 16k CTC + Incentives (depends on interview)Job role : Chat process/call process- Work from office- Walk in interview (ref:updazz.com)
updazz .com
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