Key Responsibilities:- Provide effective and empathetic customer support via voice channels.- Address and resolve customer inquiries and complaints in a timely manner.- Maintain customer satisfaction by delivering high-quality service.- Collaborate with team members to meet customer expectations and business objectives.- Ensure accurate documentation of interactions in the system.Qualifications and Requirements:- Graduation is mandatory.- Proficiency in English is required, along with fluency in South Indian languages (Tamil, Telugu, Kannada, or Malayalam).- Excellent verbal and written communication skills.- A customer-centric approach with strong problem-solving abilities.- Freshers are welcome; prior experience in customer support will be an advantage (ref:updazz.com)
updazz .com
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