Job Description

:Position Overview - We are seeking a dynamic and results-oriented Customer Success Executive to join our Thermo Adhesives Business team. The ideal candidate will have a passion for sales, excellent communication skills, and a keen understanding of thermo adhesive products and applications. As an Inside Sales Executive, you will play a crucial role in driving sales growth, building customer relationships, and ensuring customer satisfaction within our Thermo Adhesives Business.Location - Dakhinee Co-Operative Housing Society,KolkataDesignation - Executive- Customer Success SpecialistSalary range:- 20-25KWhat You Will Doxefx83xbc Customer Relationship Management: Maintain and enhance customer relationships.xefx83xbc New Account Registration: Process customer registration through Forms.xefx83xbc Issue Resolution: Address and resolve customer concerns.xefx83xbc Making and Sending Quotations: Prepare quotations for required articles and services.xefx83xbc New Lead Generation: Communicate with leads to arranging meetings and secure new business opportunities.xefx83xbc Sales Operations: Oversee daily sales coordination & operations.xefx83xbc Repeat Business: Encourage and manage repeat customer sales.xefx83xbc Upselling & Cross-Selling: Identify additional sales opportunities.xefx83xbc Lead Management: Generate and convert sales leads.xefx83xbc Pipeline Management: Manage the sales pipeline effectively.What We Expect of Youxefx83xbc Bachelor's degree in business administration, marketing, or a related field.xefx83xbc 2-3 Years of Total & Relevant experience with Stabilityxefx83xbc Experience in using CRM software or related tools is a plus. Perks & Benefitsxefx83xbc Pick up & drop off from specified locations.xefx83xbc Paid Privilege Leaves.xefx83xbc Employee Referral ProgrammePerks & Benefitsxefx83xbc Pick up & drop off from specified locations.xefx83xbc Paid Privilege Leaves.xefx83xbc Employee Referral Programme

Ananta Resource Management