Executive Customer Success (0 2 Yrs) Hyderabad/metros/anywhere In India/multiple Locations (after Sales/customer Service)
Job Description
Responsibilities:- Proactively engage with customers to understand their needs and goals.- Act as the primary point of contact for new customers, providing guidance and support.- Respond to customer feedback promptly and proactively.- Monitor customer usage and satisfaction metrics.- Collaborate with internal teams to resolve customer issues.- Work with sales and marketing teams to boost customer referrals and develop case studies.- Provide timely solutions to enhance the customer experience.- Connecting with leads in real time through calls and direct chats- Responding to customer inquiries and resolving their issues promptly- Adhering to established sales processes and standard operating procedures- Managing teams and working across multiple departments in a fast-paced environment.- Building high-quality relationships with customers and team members- Working collaboratively with the team to reach common goals- Providing accurate recommendations and information to customers and prospects- Coordinating with cross-functional teams to ensure a seamless customer experience. (ref:updazz.com)
updazz .com
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3491346
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationHyderabad, Telangana, India
-
EducationNot mentioned
-
ExperienceYear