Executive Customer Service Bpo (1 3 Yrs) Chennai/tamil Nadu (after Sales/customer Service)
Job Description
Key Responsibility Area :- Responding to customer queries via call, chat, and Email.- Ensuring all agent KPI (Key performance indicators) are met, not limited to, AHT, NPS, Time on System, Quality scores.Eligibility Criteria :- Fluent speaking and writing ability in English.- Graduate.- At least 6 months of experience in the US international process is a must.- The age limit is not more than 35 years.- Comfortable with rotational night shifts is a must.- Basic knowledge of using computers.Benefits & Perks :- Two-way cab facility (Pick and Drop) is provided by the Organization.- Two consecutive weekly offs to manage work life balance.- Opportunity to earn extra cash through Over Time and Extra miler.- Lucrative Incentive program. (ref:updazz.com)
updazz .com
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Job Detail
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Job IdJD3434259
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationChennai, Tamil Nadu, India
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EducationNot mentioned
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ExperienceYear