Executive Customer Service Bpo (1 3 Yrs) Chennai/tamil Nadu (after Sales/customer Service)

Year    Chennai, Tamil Nadu, India

Job Description


Key Responsibility Area :- Responding to customer queries via call, chat, and Email.- Ensuring all agent KPI (Key performance indicators) are met, not limited to, AHT, NPS, Time on System, Quality scores.Eligibility Criteria :- Fluent speaking and writing ability in English.- Graduate.- At least 6 months of experience in the US international process is a must.- The age limit is not more than 35 years.- Comfortable with rotational night shifts is a must.- Basic knowledge of using computers.Benefits & Perks :- Two-way cab facility (Pick and Drop) is provided by the Organization.- Two consecutive weekly offs to manage work life balance.- Opportunity to earn extra cash through Over Time and Extra miler.- Lucrative Incentive program. (ref:updazz.com)

updazz .com

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Job Detail

  • Job Id
    JD3434259
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Chennai, Tamil Nadu, India
  • Education
    Not mentioned
  • Experience
    Year