Improving customer Experience - Researching user-friendly features, and making promotional offers to attract and retain customers Analyzing sales data- Reviewing sales insights to develop sales strategies, and generating data-driven market insights Managing teams :- Leading teams of copywriters, graphic designers, and software developers to create engaging websites - Ensuring compliance- Evaluating legal disclaimers and website content to ensure they are compliant, error-free, and on-brand - Managing orders :Working with demand planning, merchandising, and warehouse teams to ensure orders are fulfilled on time Providing customer service- Ensuring excellent customer service, and resolving customer complaints and feedback in a timely manne (ref:updazz.com)
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