Executive Customer Service (1 4 Yrs) Noida/delhi Ncr/gurgaon/gurugram (after Sales/customer Service)
Job Description
1. Clearly and effectively address customer inquiries via phone, email, or chat.2. Identify issues and provide solutions, ensuring customer satisfaction.3. Gather customer feedback to identify areas for improvement and relay insights to management.4. Assist with upselling or cross-selling products/services based on customer needs.5. Guide customers on product usage and features to enhance their experience.6. Work with other departments to resolve complex issues and improve service delivery.7. Exhibit understanding and patience when dealing with frustrated customers. (ref:updazz.com)
updazz .com
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Job Detail
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Job IdJD3464743
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationIndia, India
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EducationNot mentioned
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ExperienceYear