Executive Customer Service (0 6 Yrs) Bangalore/mumbai/delhi/noida (after Sales/customer Service)
Job Description
Customer Service Executive - Voice & Sales - Customer Interaction : Engaging with customers to understand and resolve their concerns efficiently and professionally.- Problem Resolution : Finding solutions to customer issues, ensuring they are satisfied with the outcome.- Product Knowledge : Having a deep understanding of the products or services offered by the company to provide accurate information to customers.- Communication Skills : Excellent verbal and written communication skills are crucial for clear and effective interaction with customers.- Multitasking : Ability to manage multiple tasks such as answering calls, responding to emails, and handling administrative tasks simultaneously.- Empathy and Patience : Dealing with sometimes frustrated or upset customers requires empathy, patience, and the ability to remain calm under pressure.- Adherence to Procedures : Following company policies and procedures while assisting customers and documenting interactions accurately.- Problem-solving : Using critical thinking to analyze customer issues and provide appropriate solutions. (ref:updazz.com)
updazz .com
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3463376
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationIndia, India
-
EducationNot mentioned
-
ExperienceYear