Executive Customer Experience
Job Description
Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.
Deal with all general inquiries, explain procedures and make new and follow-up appointments.
Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
Explain practice arrangements and formal requirements to new patients and ensure procedures are completed.
Take care of the self-grooming.
Taking care of patients and engaging them and helping them voluntarily.
Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
Advise patients of relevant charges services, accept payment and issue receipts for same.
Enter patient information on to the computer as required.
Patient notes and correspondence:
Ensure that all new patients are registered onto the computer system promptly and accurately
Provide information regarding various services available..
Fix appointments over phone/person
Expertia AI Technologies
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Job Detail
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Job IdJD3220060
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Rs.540000 per year
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Employment StatusPermanent
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Job LocationBangalore, Karnataka, India
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EducationNot mentioned
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ExperienceYear