Urgent Opening for "Customer Care Executive -Inbound Process" in Financial Domain.Location-Mumbai(Candidate Location from western line only or upto Powai and Kurla)Require any graduate with min 1 yrs experience in inbound process or customer services would preferred with Good Communication skills .Below is the Customer Care Inbound Voice JD:- Responding to customer inquiries through phone calls, providing exceptional customer service at all times.- Supplying accurate and timely information about our insurance products and services, helping customers make informed decisions.- Resolving customer issues and concerns professionally and efficiently, always striving for customer service excellence.- Collaborating with team members and other departments to ensure customer satisfaction and improve overall customer experience.- Maintaining detailed records of customer interactions and transactions using contact management tools and CRM software.- Contributing to a positive and supportive work environment, promoting teamwork and a strong work ethic.Age Criteria: 30 years and belowEducation Qualification: Any Graduate i.e. 10+2+3 (No Diploma)If interested ,share resume (ref:updazz.com)
updazz .com
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