Executive Customer Care Bpo (0 1 Yrs) Chennai (after Sales/customer Service)
Job Description
-JOB OVERVIEW-We are seeking dedicated and customer-focused individuals to join our BPO voice process team. The successful candidate will be responsible for handling outbound calls, providing excellent customer service efficiently.RESPONSIBILITES : - Make outbound calls to potential or existing customers as required.- Develop a thorough understanding of the products/services offered by the company.- Stay updated on product/service features, benefits, and any updates.- Follow established processes and procedures to ensure consistency and efficiency.- Comply with company policies and guidelines.- Communicate effectively with customers, colleagues, and other team members.- Use clear and concise language to convey information.- Identify and analyze customer needs to provide appropriate solutions.- Ensure high-quality standards in customer interactions.- Willing to work in rotational shifts for UK & US campaigns.QUALIFICATIONS :- Proven experience in a customer service or BPO voice process role.- Excellent communication and interpersonal skills.- Ability to handle stressful situations calmly and professionally.- Basic computer skills.- High school diploma or equivalent; additional education is a plus. (ref:updazz.com)
updazz .com
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Job Detail
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Job IdJD3457106
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationChennai, Tamil Nadu, India
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EducationNot mentioned
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ExperienceYear