Executive Customer Care (0 3 Yrs) Jaipur/rajasthan (after Sales/customer Service)
Job Description
Roles and Responsibilities :- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.- Building lasting relationships with clients and other call centre team members based on trust and reliability.- Utilizing software, databases, scripts, and tools appropriately.- Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service.- Taking part in training and other learning opportunities to expand knowledge of company and position.- Adhering to all company policies and procedures. (ref:updazz.com)
updazz .com
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3452994
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationJaipur, Rajasthan, India
-
EducationNot mentioned
-
ExperienceYear