Executive Customer Care (0 3 Yrs) Jaipur/rajasthan (after Sales/customer Service)

Year    Jaipur, Rajasthan, India

Job Description


Roles and Responsibilities :- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.- Building lasting relationships with clients and other call centre team members based on trust and reliability.- Utilizing software, databases, scripts, and tools appropriately.- Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service.- Taking part in training and other learning opportunities to expand knowledge of company and position.- Adhering to all company policies and procedures. (ref:updazz.com)

updazz .com

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Job Detail

  • Job Id
    JD3452994
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Jaipur, Rajasthan, India
  • Education
    Not mentioned
  • Experience
    Year