Executive Customer Care (0 3 Yrs) Jaipur (after Sales/customer Service)
Job Description
Position title - Customer Care ExecutiveExperience- 0-3 YrLocation- JaipurWorking Mode- On-sitePrimary skills- Excellent communication Skills Qualification - AnyRoles and Responsibilities :- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.- Building lasting relationships with clients and other call centre team members based on trust and reliability.- Utilizing software, databases, scripts, and tools appropriately.- Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service.- Taking part in training and other learning opportunities to expand knowledge of company and position.- Adhering to all company policies and procedures. (ref:updazz.com)
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Job Detail
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Job IdJD3361404
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJaipur, Rajasthan, India
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EducationNot mentioned
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ExperienceYear