Job Description

Executive Client Experience - Events (Female)

Job Title: Executive - Client Experience Events (Female)

Location: Beleghata, Kolkata

Job Type: Full-Time / Internship (for Freshers)

Salary Range: ?7,500 - ?14,000 per month (based on experience)

About the Role:

We are looking for a dynamic and detail-oriented Executive - Client Experience (Events) to join our team. This role involves managing client relationships, ensuring seamless event execution, and delivering exceptional experiences that exceed client expectations. The ideal candidate will possess excellent communication skills, a creative mindset, and a passion for event management.

Key Responsibilities:

1. Client Interaction:

Act as the primary point of contact for clients, understanding their event objectives and requirements.

Build and nurture strong relationships to ensure long-term client satisfaction.

2. Event Planning & Coordination:

Collaborate with the internal team to conceptualize and execute events as per client briefs.

Coordinate logistics, vendor management, and on-ground execution to ensure flawless delivery.

3. Quality Assurance:

Maintain high standards in service delivery, ensuring every detail aligns with the client's vision.

Address and resolve client concerns promptly to enhance the overall experience.

4. Creative Inputs:

Provide innovative ideas and solutions to enhance the impact and engagement of events.

Stay updated on industry trends and incorporate fresh concepts into planning.

5. Reporting & Feedback:

Prepare post-event reports and gather client feedback to identify areas of improvement.

Share insights and learnings to refine future strategies.

Qualifications & Skills:

Graduate in any discipline (Event Management, Mass Communication, Marketing, or Hospitality preferred).

Experience

0-2 years of experience in client servicing or event management (freshers with strong communication skills may also apply).

Skills

Exceptional verbal and written communication skills.

Ability to multitask and work under pressure in a fast-paced environment.

Attention to detail and a client-focused mindset.

Proficiency in MS Office (Word, Excel, PowerPoint).

Availability:

Willingness to work flexible hours, including weekends and holidays, depending on event schedules.

What We Offer:

A dynamic work environment with learning opportunities in the events and client servicing domain.

A chance to work with prestigious clients and be part of exciting projects.

Career growth opportunities based on performance and potential.

To Apply:

Send your updated CV and a brief cover letter to info@papillonevents.in with the subject line "Application for Executive - Client Experience (Events)" by 24.12.2024.

We look forward to welcoming a passionate and client-focused individual to our team!

Job Types: Full-time, Permanent, Fresher, Internship
Contract length: 3 months

Pay: ?7,500.00 - ?14,000.00 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift
• Evening shift
• Morning shift

Supplemental Pay:

• Performance bonus

Education:

• Diploma (Preferred)

Experience:

• total work: 1 year (Preferred)

Language:

• English, Hindi, Bengali (Preferred)

Location:

• Beleghata H.O, Kolkata, West Bengal (Preferred)

Willingness to travel:

• 75% (Preferred)

Work Location: In person