We are hiring for one of the fast growing healthcare tech-enabled companies in Bangalore. EXPERIENCE: 0-2 years JOB RESPONSIBILITIES: 1. Handle customer queries and complaints via various channels. 2. Approach and resolve the queries and issues with a customer-centric attitude. 3. Offer exceptional customer experience and delight. 4. Adhere to the set SLA and TAT. 5. Achieve a high customer satisfaction score (CSAT). 6. Demonstrate the right attitude with the right tonality in all customer interactions. WHAT WE ARE LOOKING FOR: 1. Any bachelor/master degree. 2. Proficient in English and Hindi. 3. Excellent interpersonal skills. 4. Exceptional communication skills on multiple mediums (Chat, email, phone). 5. A quick learner. 6. Ability to multi-task. 7. Make decisions under pressure and time constraints. WHY SHOULD YOU APPLY? 1. Great opportunity for freshers. 2. Rotational day off is available. 3. Supportive work environment. NOTE: This is on-site job (office address: HSR Layout) We are looking for candidates who are in Bangalore or in Karnataka but would be willing to relocate to Bangalore and can join immediately or in 1 week. We are looking for candidates who speak English and Hindi fluently. Candidates should be comfortable working for 6 days with a rotational day off and on rotational shift. Please mention the required skills in your updated resume. If your profile matches, we will contact you for further steps. Job Types: Full-time, Fresher Schedule: