Executive
Year Bhubaneswar, Orissa, India
Job Description
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Position Executive \xe2\x80\x93 Customer Service (Real Estate Back Office Marketing)
- MIS handling as in Collection & Customer Chart, Demand Tracker, Agreement Tracker, Collection Report & Service Tax Report
- Executing all Post sales documentations like preparing & sending allotment letter, raising demand letters - reminder letters \xe2\x80\x93 interest letters, coordination for signing of agreements, issuing money
- Follow up of concerned customers with dues and preparing weekly & monthly collection forecast
- Liaison with collection department and putting the stocks for sale, if any cancellation happens
- Preparation of NOC, Tripartite agreement, etc for bank loan purpose.
- Follow up with banks and other financial institutions for disbursements of payments
- Render support and administrative services for smooth functioning of department
- Excellent communication skills
- Coordination with legal dept. for solving customer\xe2\x80\x99s queries and/or bank\xe2\x80\x99s queries for project sanctioning
- Client Coordination and handling queries of clients
- Register all details and transactions of customers on Software /FAR Vision
- Liaison between project team, engineering dept. and sales team on construction status and snag issues.
- Handling customer care and customer relationship management.
- Coordinating handover process with project team for smooth handover and solving snag issues etc.
- Strong communication skills in English, Hindi and Oriya.
- Excellent negotiation skills, pleasant personality, analytical bend of mind, through in MIS.
- Superior skills in MS Office applications (Word, Excel and Power-point).
- Self-motivated team player.
- Health insurance
- Provident Fund
- Day shift
- Performance bonus
- Bachelor\'s (Preferred)
- total work: 4 years (Preferred)
- Customer service: 1 year (Preferred)
- English (Preferred)
- Hindi (Preferred)
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Job Detail
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Job IdJD3304464
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBhubaneswar, Orissa, India
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EducationNot mentioned
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ExperienceYear